Storage Direct Self Storage

Travis G. 

on Yelp

5 years ago

Ok people like I said I did the correct thing at this time I paid 304.00 see picture for this rat infested storage they charged me rent and late fees to store the rodent infested and water s Damaged property in storage unit 171. Do you think this is correct? Talk to me 

Cassi B. 

on Yelp

6 years ago

Today we helped dear friends who have to move out of state to care for their sick mother. After packing a large truck in 100 degree heat for over 3 hours, my husband respectfully asked if someone in the office could open the gate so we could leave. Leo, who called himself the manager said repeatedly "you can't keep doing this" and then called us "jerks". Who does that to their clients??? Unbelievably disrespectful and unprofessional. 

Royce S. 

on Yelp

7 years ago

Over priced and understaffed the promise of a 24 surveillance or on site manager is a joke . The gate has been left open for hours overnight due to lack of on site mamager . The vehicle parking area is not viewable in cameras its a large blind spot . There are dead rats seen very often and also dead snakes on the premises. Some people living in units .They frequently have rent increases and some are $20 plus dollars per month . Units leak water during heavy rains and property is often damaged by rodents . Your credit card in... read more

Robb S. 

on Yelp

8 years ago

I have been a customer for a few months and initially loved this place. Affordable rate quality store and then today I go enter my storage and I'm denied i go in they tell me it's because my payment due. I had already spoke to someone and told them because of my payday I would be paying my bill on Friday. Today I was denied entry even to walk in and ran one item I needed for work today. So this type of poor customer service and disrespect won't be tolerated so needless to say when I pay my bill for this month they will also ... read more

Sibel D. 

on Yelp

8 years ago

I would like to thank Renee for contacting me, and resolving my issue, so glad we got this taken care of.......the misunderstanding has been resolved and I am happy with the out come..... 

Jospeh M. 

on Yelp

8 years ago

Friendly, intelligent staff. Great price. I made an error on my check out date and they worked with me. Highly recommend 

Karen L. 

on Yelp

8 years ago

I just recently moved my belongings out because of their harassing phone calls. I get paid on the 5th, your not late until the 10th. But the phone calls start on the 1st, 3rd, 4th, 5th, etc. sometimes 3 times a day. Its the 2 married Managers that are doing the calling, harassment at its finest is what it is. I had enough and changed storages. 

Katherine B. 

on Yelp

10 years ago

I have rented storage unites in different cities, and this location and the staff here are clean, helpful and friendly. The rates are very fair for the area. I always enjoy friendly, honest and dedicated staff. I truly feel safe storing here. 

Matt C. 

on Yelp

10 years ago

CROOKS.....NOT TO BE TRUSTED. I called and inquired about renting a unit. I discussed with the manager that I'd be renting a truck on the following Saturday and moving in. Upon my arrival, rented truck in hand, packed full of my belongings, what do I see? A truck that says FREE with move in! I went right in, spoke to the very same manager and asked, 'why didn't you mention it on the phone". He said I don't know and try to not be upset" No apology at all. Unbelievable. Also payments are due 1st of the month. If yo... read more