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Store Space Self Storage
- Self Storage
- Jacksonville, FL
About this business
Location details
10777 103rd St, Jacksonville, FL, 32210, United States
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I don't recommend this storage. Bad customer servicice experience. They didn't even notify me why they locked my space when I'm paying monthly. I once missed to pay a day or two because they missed to send me my invoice and I tried to reason out with them but they don't care. They only care for money, not the satisfaction of they customers. Even the customer support sucks! No empathy at all! I'm just waiting until I'm all settled and I'm going to get out soon! Don't bother to get a space here, the stress is not worth it!
Business response:
I have left a message with this customer, but have not heard back from her to date.
Don't rent from this company!! Raise your rent every 6-8 months I dislike this company and how they handle their business. All they care about is money. Renter Run!
Business response:
We have emailed this customer to discuss their dissatisfaction and what we can do to regain their business and trust. A copy of our email was sent to **************** as we could not find this email or customer name in our current or previous database. I left my office number for the customer to reach out to me. We hope to rectify this complaint against us.
There appears to be a ring of thieves that is working at the Store Space storage facility in St. Petersburg, FL. They are looking for 'improperly locked' units. My STRONG FEELING (and that of the 5 other recent victims of a break in and theft) is that this is a criminal organization run by someone on site AT THE FACILITY I would HIGHLY RECOMMEND AVOIDING THIS 4th Street location. They have been asked to produce video footage and have STILL NOT PROVIDED IT. I am looking to sue them. If you have had your items stolen, feel fre... read more
Business response:
We are researching this complaint and will be reaching out to the customer to understand what happened.
Frequently asked questions about Store Space Self Storage
How is Store Space Self Storage rated?
Store Space Self Storage has a 3.4 star rating with 131 reviews.
When is Store Space Self Storage open?
Store Space Self Storage is temporarily closed.