This profile has been claimed by the business owner or representative.
681 Old Hickory Blvd, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Shawna at the Brentwood location has been fantastic! Very impressed with the security and cleanliness of the building.
Business response:
Linda, Thank you so much for the awesome feedback! Cheers, Storelocal Brentwood
Once Shauna explained the process, it was easy. The location is great for us. High security.
Business response:
Nancy, Thank you so much for the awesome compliment! Cheers, Storelocal Brentwood
I loved how easily and convenient having a storage unit like this one is!!! I love how very secured it is and in a nice part of town! The online experience of renting a unit was more easy than I had anywhere else in the past!!
Business response:
Thank you Marcia, we are so glad we were able to meet your storage needs!! Cheers, Storelocal Brentwood
Customer focus was excellent. Shauna explained the app well!
Savanna did an amazing job of showing me the spaces and walking me through the process to sign up!
Business response:
Thank you Mark, your satisfaction is our goal! We appreciate you storing with us! Cheers, Storelocal Brentwood
Would be great, but they raise the rent every few months. Not good if you are looking for long term storage.
I've never seen a store make it so difficult to take a customer's money! The previous two or three attempts to pay online failed (using a credit card that works fine everywhere else) requiring me to visit the store to pay (using the same credit card that failed online) in person. This last attempt to pay appeared to work when I allowed auto-pay instead of my usual pay month to month. I even got a confirmation email saying it was a success.......but it wasn't. I'm getting notices that I'm past due and guess what? I'll ha... read more
Business response:
Hi Douglas, We're sorry to see you've had a bad experience. Unfortunately, we've had some intermittent issues with our credit card processing company, but we're hoping to have that back on track really soon! We would love the opportunity to address any issues and turn your experience around. If you're willing, please reach out to our customer service department at customerservice@platinumstorage.com or 855-372-8292. Customer Service can also take your payment over the phone, if that helps! Thanks, Storelocal Brentwood
Storelocal Storage has a 4.8 star rating with 560 reviews.
Storelocal Storage is closed now. It will open at 9:00 a.m.