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Storelocal Storage
- Self Storage
- Brentwood, TN
About this business
Location details
681 Old Hickory Blvd, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
New tenants beware! New property staff! Was here for over a year with no issues. Recently there has been a change to office staff and it shows. Throughout the entire year I’ve been here one of the two elevators is often not working. So if you get an until on the second floor, be cautious. Beware storing anything you may want quick access to. All the units are remote access. It’s common for units to not be working properly. I’ve encountered many frustrated tenants that cannot access their units. After hours this is an im... read more
Would be great, but they raise the rent every few months. Not good if you are looking for long term storage.
I've never seen a store make it so difficult to take a customer's money! The previous two or three attempts to pay online failed (using a credit card that works fine everywhere else) requiring me to visit the store to pay (using the same credit card that failed online) in person. This last attempt to pay appeared to work when I allowed auto-pay instead of my usual pay month to month. I even got a confirmation email saying it was a success.......but it wasn't. I'm getting notices that I'm past due and guess what? I'll ha... read more
Business response:
Hi Douglas, We're sorry to see you've had a bad experience. Unfortunately, we've had some intermittent issues with our credit card processing company, but we're hoping to have that back on track really soon! We would love the opportunity to address any issues and turn your experience around. If you're willing, please reach out to our customer service department at customerservice@platinumstorage.com or 855-372-8292. Customer Service can also take your payment over the phone, if that helps! Thanks, Storelocal Brentwood
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 4.8 star rating with 668 reviews.
When is Storelocal Storage open?
Storelocal Storage is closed now. It will open tomorrow at 9:00 a.m.