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Streetside Classics - Charlotte

4.7

About this business

Location details

800 Derita Rd Suite A, Concord, NC, 28027, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.71,462 reviews
chardsbiz's profile image
chardsbiz 
2 years ago

Buyer beware as Derrick do not give full disclosure of the condition of the vehicle. 

Business response:

We are sorry you are dissatisfied with your purchase. We attempted to contact you to discuss your situation but have been unable to connect. While these are as-is, no-warranty purchases, we are happy to see if we can do anything to assist you. Incidentally, we suggested, and per your mechanic, he also suggested that you have an inspection done on the vehicle since we openly admit we can't know everything about every vehicle we sell since we do not build them nor put them through a grueling screening process before they are f... read more

PatrickHenninger's profile image
PatrickHenninger 
2 years ago

At the root of it all, they're still salesmen and care about nothing but the bottom dollar. While I was unable to drive after surgery, I called about a car, was told it ran good, A/C just "needed service" to blow cold, and was reassured it checked all the boxes I wanted in a classic. 1. Looks good from 20 feet away, didn't care much about being a "pure" car. 2. Had to be road-ready to drive with nothing more than minor tune-up items. Fluids, belts, hoses.) 3. Not full of body filler or rust. Well, I purchased the car over th... read more

miller.brett.hall's profile image
miller.brett.hall 
2 years ago

Staff were great but the vehicle purchased did not make the trip home. Multiple issues. Remains in the shop. 

Business response:

Thank you for your rating, recommendation and feedback of our team. 

jerrylhawkins's profile image
jerrylhawkins 
3 years ago

No call or contact back Second contact no call back but a number to call no answer left message with number and name. Then received a notice the 73 Mgb Gt was sold. Is the 70 Mgb Gt still for sale ??? 

Business response:

We are sorry we had trouble connecting. The initial contact requests by this customer were received when we were closed over our weekend. Once we resumed business, we contacted the customer that same day by email and the following day by email and phone. We do not want our customers to feel harassed, so we wanted to wait a few days to give them a chance to respond before reaching out again. Understandably, some customers' schedules do not allow them to respond immediately, and we try to consider that. Once we saw this review... read more

Sassypaint1017's profile image
Sassypaint1017 
3 years ago

Bought 1955 Chevy, the description written was not true. We bought the car on what was written up. It said it was restored,NOT, cancer throughout the car, fuel pump leak, had to purchase a new one, filled the gas tank up only to have that leaking as well, bought a new one, had a transmission leak, had to take out and replace the seal. Very disappointed. Paid a lot of money for this car. 

Business response:

We are very sorry for the customer's disappointment. The vehicle was stated accurately in the description and we also have and provided photo evidence of the extent of the restoration. Unfortunately, the restoration was not performed to the standard that the customer was expecting. We did everything we could including supplemental photos and offering to set up an inspection for the customer to make sure it met their expectations. We wish the customer well and truly believe they bought a nice car, which had recent, extensive ... read more

JamRiver's profile image
JamRiver 
3 years ago

Very dishonest make sure you get an independent inspection before purchasing your vehicle. Salesman Matthew Lamb at the North Carolina location assured me there were no issues/leaks and car was ready to be on the road... 10,000.00 dollars later and I am still trying to pass inspection. This guy and this company is a joke stay away at all cost. 

DL5's profile image
DL5 
4 years ago

Vehicle had a misfire upon arrival. Dealer did not disclose this during buying process. Took for inspection and mechanic noted the same issue but thought it could be a different issue (possibly cold start) since he assumed a dealer wouldn’t sell with this pre-existing knowledge. Less than 300 miles into driving it, I had a blown head gasket and ruined vacation. Close to $1,400 in repairs so far. i would not trust this dealership and recommend sending your business elsewhere. 

Business response:

We have been able to reach out to the customer and are hoping to work with them to resolve the issue they are facing. We always try to do the best we can when faced with less-than-ideal situations and look forward to future and continued conversations and resolution. 

Tom's profile image
Tom 
4 years ago

Poor communication from dealership. Very slow to respond. Sold car.4.days.prior to me inquiring about it? Come on man nobody's that dumb. You sold it to first guy u seen with bigger better deal for you! 

Business response:

We are not sure of the specific situation that Tom is describing in this review. We have tried to reach out to them several times to try to learn more, and resolve any sort of misunderstanding or miscommunication that may have happened. At this time, we are helpless as the customer will not respond to our messages. We are truly sorry they felt the need to write this review and hope that we can try to clear anything up if they chose to reach out to us. 

sue.mills's profile image
sue.mills 
4 years ago

Hoped we could trust dealer but car was delivered with multiple problems. Totally misrepresented condition of vehicle. We have had one call from dealer after delivery and that individual stated he would call us back before noon the next day and he never called back. 

Business response:

We are deeply sorry for the late response. Please call the showroom at 704-598-2130 and ask to speak to Michael Catignani, the Sales Manager at this location. We would love to hear more about the situation and be of any assistance we can. 

Frequently asked questions about Streetside Classics - Charlotte

How is Streetside Classics - Charlotte rated?

Streetside Classics - Charlotte has a 4.7 star rating with 1,462 reviews. 

When is Streetside Classics - Charlotte open?

Streetside Classics - Charlotte is open now. It will close at 6:00 p.m.