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Stress-Free Auto Care
- Auto Repair
- Euless, TX
About this business
Location details
301 W Euless Blvd, Euless, TX, 76040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Big rip off. Paid 1300 for an alternator from these hebes, literally tried to upcharge me for hours throughout. Waited all day for the job
Business response:
We apologize for your experience with pricing and wait time. Please contact us at (817) 704-0600 to discuss this matter.
Worst place ever asked for a rim to be mounted on tire and put on car they didn't do it right charged me 50$ for that didn't tight on my lug nuts so lug nuts came off on the highway costed me a extra 200 to fix they said they would refund then called few minutes after and said I couldn't get money back
Business response:
Sorry for any inconvenience with your tire service. We understand your frustration about the unsafe installation and refund issue. Please contact us at (817) 704-0600.
I would not get anything beyond basic maintenance done at this place (oil change, air filter, tire rotation, etc) I called and got a quote for a spark plug change which was a range of 250-450, and thought that was reasonable so I scheduled. I got there and the guy at the front, quoted me almost double of what was quoted over the phone (785)... The guy was also very rude and I would never let a person with his customer etiquette touch my precious Jeep GC... Needless to say, I didn't get any work done. Their hourly rate is ... read more
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the misquote and the negative experience you had with our team member. This is not the standard of service we strive for, and we appreciate you taking the time to share your feedback. Our staff is trained and equipped with tools to handle situations like this, including contacting a manager to honor a previous quote. We regret that this process was not followed in your case. We take this matter seriously and are using your feedback to coach our staff o... read more
It's bullshit that they call it stress, free. The oil change took an hour and 15 minutes. I asked about a tune up the guy tried to upsell me on coils, so I'll never be back.
Business response:
The appointment created at 9:10AM for a scheduled 10:00am oil change. You received the results of your free vehicle inspection at 10:19AM. Invoice time and checkout 10:35AM. We wrote an estimate for a standard tune up which included replacing the coils. Ultimately it is your decision to replace plugs or coils on the vehicle and we are happy to accomodate that request. We are truly sorry that we did not meet your expectations on the time it took us to do the service. We are happy to discuss it with you privately if you wo... read more
My Jeep was running fine but diagnostic indicated it needed a thermostat monitor repaired. They said I needed a new thermostat also. Now after this place put in a new thermostat - my Jeep is overheating and I have been stranded in a small town only 3 days after getting it fixed here. strongly DON'T recommend using this shop!
Extremely Disappointed - Beware of Stress-Free Auto Care, Euless I went to Stress-Free Auto Care in Euless for a simple oil change, and it turned into a nightmare. They told me the drain cap was stripped, but my van was completely fine before I brought it in--no leaks, no issues. When I questioned them, they told me to tow my van back to the last place I had the oil changed. That was six months ago--how is that even possible? Instead of taking any responsibility, they said my van wouldn't hold oil and gave me two options: ... read more
Car was taken in for service and it was returned with the same problem. I went back to inform then and they said the car will not operate 100% good because there are inherent things to fix. They never mentioned that when they took the car in for a $600 fix that did NOTHING! Going back to my previous mechanic!
Business response:
John, as you well know, you have multiple issues with your vehicle. We pride ourselves on being transparent and conservative when making recommendations regarding repairs. On the initial diagnosis, you vehicle had at least 6 different codes in your computer. Predominantly all unrelated issues. We focused on your initial concern where your fuel delivery was poor causing a hesitation and stall. We also stated that there were other issues with your vehicle and we provided a comprehensive digital inspection with pictures. If you... read more
The customer service is great. The prices are in line with what you would pay at a dealership. I would trust them to work on my vehicle anytime and will be a returning customer.
Business response:
Thank you for your kind feedback! We're so happy to hear you enjoyed our customer service and felt confident trusting us with your vehicle. Knowing you’ll be a returning customer truly means a lot to us. We look forward to helping you again in the future, and have a wonderful Stress-Free day!
Quality service! friendly staff! quick turnaround on my vehicle and they offered to provide transportation for me during the work process
Business response:
Thank you so much for the wonderful feedback and recommendation! We’re thrilled to hear that you enjoyed our friendly service, fair and transparent pricing, and convenient location. Knowing you’d trust us with your family and friends means a lot to us. We look forward to helping you and anyone you send our way! Have a fantastic Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 404 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 5:00 p.m.