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1970 McAllister St, suite b, San Francisco, CA, 94115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
EXCELLENT service. I could only afford to do so much for my vehicle this time around but the service I got from these folks have made my mind, I will be back to finish repairs with them in SF
Business response:
Thank you for your kind words! We're so glad you had an excellent experience, and we completely understand working within a budget. Whenever you're ready to complete the repairs, we'll be here to help. We truly appreciate your trust and look forward to seeing you again. Have a wonderful Stress-Free day!
quality care for my 1996 Explorer and a good value as well . I'll return when fut care is needed.
Business response:
Thank you for your kind words! We're so glad you had a great experience and appreciated our quality work, professionalism, and friendly service. Providing excellent customer service and value is what we strive for! We look forward to helping you again—have a wonderful Stress-Free day!
Couldn't ask for better people or a better shop, been coming here for over a year now and can't say enough about how great our experiences have been
Business response:
We can’t thank you enough for your kind words and continued trust in us over the past year! It means so much to know that every visit has been a great experience for you. We’re lucky to have amazing customers like you, and we’ll always do our best to keep earning your support. Thank you and have a wonderful Stress-Free day!
I was suspicious of this new owner of the small, founder-led auto repair shop to which I have trusted multiple generations of vehicles. My concerns were allayed by the straightforward communications, accountability, timeliness, and quality work of the team. No upsell BS, helpful update on repair status, no surprises on the invoice... Trust established
Business response:
Thank you for sharing your thoughtful feedback! We completely understand how changes in ownership can cause concern, especially when you've trusted a shop for generations of vehicles. It means so much to us that our straightforward communication, accountability, timely service, and quality work have earned your trust. We’re especially glad that you appreciated the lack of upselling and the transparent updates throughout the process—your confidence is exactly what we aim for. Thank you for giving us the opportunity to conti... read more
For many years I had been going to the previous owner of the auto care facility that is now Stress Free Auto Care. When I first found out that new owners took over the business, of course I had concerns because of the incredible service that I received all those years from the previous owner and if I would get the same high quality service. Well low and behold, Stress Free eased my concerns. They do have the same quality service as the previous owner. I had an oil change and they actually gave me the same rate as I had been ... read more
Business response:
Thank you so much for your thoughtful review! We completely understand the concern when a trusted shop changes ownership, and we’re so glad we’ve been able to maintain the same high-quality service you experienced for years. It’s great to hear that we could match the oil change rate you were used to and provide reasonable quotes for your other repairs. Your kind words about our friendly and professional team mean the world to us, and we’re thrilled to be a convenient and trusted part of your neighborhood. Thank you for con... read more
My Fiat 500 had a vexing electrical gremlin. I spent many hours trying to troubleshoot it at home with the help of some folks on the Fiat 500 forums. Not having any more time to sink into this project, which is not my area of expertise, I took The car to Stress-Free on McAllister St. This particular Stress-Free was formerly Alouis Auto, an independent shop that I have been going to for some time. Initially I was a little apprehensive to hear that Alouis had closed and been sold to to a corporation, however, on talking to Lor... read more
Business response:
Thank you so much for sharing your detailed and thoughtful experience! We’re thrilled to hear that Loren, Javier, and the team at Stress-Free Auto Care were able to resolve the vexing electrical issue with your Fiat 500 quickly and effectively. Electrical gremlins can be incredibly frustrating, and we’re so glad we could provide the expertise and equipment needed to track down the loose ground and get everything back in working order. It’s wonderful to hear that Loren’s long-standing relationship with Alouis and the continu... read more
Thorough, efficient and good value for great work. Happy to have them close by to service our company vehicle!
Business response:
Thank you so much for the kind words! We’re thrilled to hear that you’re happy with our thorough and efficient service—it’s always a pleasure to help keep your company vehicle in top shape. Being nearby and able to support you means a lot to us. Have a wonderful Stress-Free day, and we look forward to seeing you again!
don't fall for their "half off " diagnostic scam. they lure you in with the offer of a deal but then end up charging you more in the long run. on top of that they said it would take a few hours and I didn't get my vehicle for 24 hours. terrible service, go elsewhere
Business response:
Josh, we reviewed the available service record. The promotional price reduced the first diagnostic hour from $300 to $150. That initial testing identified numerous faults across multiple systems and indicated that additional testing would be needed before recommending a responsible repair. We understand why learning that more diagnostic work was necessary made the offer feel less straightforward than expected. The limits of the promotion, likely next steps, and expected timing should have been unmistakably clear before you c... read more
Kind employees. Quoted me $2000 for a repair I did not need. Quoted my roommate $1500 for a repair another shop did for her for $400. Uses technology to feign transparency, but seems to just be a business of scamming. Save yourself the $175 diagnostics fee, this place is not worth its convenient location.
Business response:
Sorry you had this experience, Isabella. We always want our guests to feel confident in our recommendations, so we’re concerned to hear that your visit came across this way. We take feedback like this seriously and did look into the details shared, but we were not able to match this review to a visit at our McAllister location. Even so, we understand why a situation involving unexpected repair recommendations and a diagnostic charge would feel frustrating. Our goal is to provide clear inspections, thorough explanations, an... read more
Stress-Free Auto Care has a 4.7 star rating with 501 reviews.
Stress-Free Auto Care is open now. It will close at 6:00 p.m.