This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- San Francisco, CA
About this business
Location details
1970 McAllister St, suite b, San Francisco, CA, 94115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Just went in for wiper repair and came out with a laundry list of things they recommend I do and all were made to seems urgent. Had them do the top two and didn't check myself if they were critical. Shop preformed a bait and switch. With parts. Instead of using agreed upon OEM parts they used third party. I would recommend confirmation and asking to see any car issues recommended and if you don't know anything about cars YouTube it.
Business response:
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We never want any customer to feel misled or uncertain about the work being done on their vehicle. Transparency and trust are extremely important to us, and we take your feedback seriously. Please reach out directly to loren@stressfree.com so we can review what happened in detail and work toward a resolution. We’d like the opportunity to make this right and restore your confidence in our service.
Stress-free? I've never been more stressed about my car in the whole 7 years I've had her. I went to this place to get a wellness check and make sure everything was running ok. After "analyzing" they said my brakes need to be replaced as well as the spark plugs. Okay fine minus $1500 dollars. I pickup my car and the next day I was driving home from work and it misfired supposedly. Coming down from driving up a hill my engine light turned on my car would not respond. I was freaking out because I was almost in the middle of a ... read more
Business response:
.
Extremely expensive, shop basically just robbing people of their egregious inspection fees. I received a quote to replace my blower motor and blower resistor that was over 1100$. Thank goodness I looked up the job on youtube because they were trying to charge 700$ in labor for a job that clearly only takes 30 minutes at the most. On top of that they quoted 200$ for the blower motor and 200$ for the resistor... both of these parts are available on OEM parts websites for 40$. They're even on amazon. When confronted about the... read more
Business response:
Please note that the vehicle was brought to us already disassembled. Our service advisor provided you with three options to get your car back on the road, including one estimate as low as $300. We do not use parts from Amazon. Instead, we use only the highest quality OEM or equivalent components, installed by ASE-certified technicians. All of our work is backed by a nationwide 2-year/24,000-mile warranty to ensure your confidence and peace of mind. We take great pride in delivering top-tier service and exceptional workmans... read more
Very helpful and flexible. Quick with the labor and fair prices. Will be returning here for all future maintenance.
Business response:
Thank you for the great feedback! We’re so happy to hear you found our team helpful, flexible, and efficient, all while keeping the prices fair. It means a lot that you’ll trust us with your future maintenance—we look forward to seeing you again. Have a wonderful Stress-Free day!
Stress-Free Auto care reviews are very good so I call them for a price quote. They gave me a price quote of $1500- $2000 to replace four pads and four rotors. The Honda dealer price quote was $2000. I was shocked at the high price quote. I shopped around and found a car repair shop with a price quote $850. Stress-Free Auto is a chained store is the reasons for the high price.
Business response:
It's regrettable to hear about your experience. Please feel free to reach out to us at (415) 923-1446 to discuss this further.
Did a great job in a timely manner with excellent communication. New owner of a neighborhood staple and they matched existing reputation.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 271 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.