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Stress-Free Auto Care / Joel's Automotive
- Auto Repair
- Montclair, CA
About this business
Stress-Free is a tech-enabled services company that focuses on building a national automotive brand. The company acquires and manages local automotive service shops, transforming antiquated service centers into tech-enabled and professionally managed shops for the next generation of vehicles.
Location details
5512 Arrow Highway, Suite A, Montclair, CA, 91763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was skeptical at first because I always went to the mercedes dealership for any services but it got really expensive. So I decided to take a chance and try stress free auto and I was impressed by how professional everyone was and I was updated the whole time with pictures/video and phone calls. I would 100% recommend this to friends and family. Plus the price was good and they price match!
Business response:
We totally get the hesitation—making the switch from dealership service is a big move. So it means *everything* to hear that we impressed you with our professionalism, communication, and value! Our goal is to deliver dealership-level service (or better!) without the steep prices, and we’re really glad that came through in your visit. The updates, calls, and price match are all part of making it easy and stress-free, and your 100% recommendation truly means the world to us. Thanks again for trusting us with your Mercedes—an... read more
I recently had the pleasure of experiencing exceptional customer service at Stress Free Auto Repair, and I can't speak highly enough about the level of care and attention I received throughout the entire process. From the moment I walked in, my mechanic, Kenny, went above and beyond to ensure I was taken care of every step of the way. Kenny's professionalism and dedication to customer satisfaction were immediately evident. He took the time to thoroughly explain the issues with my vehicle, outlined all of my options, and ans... read more
Business response:
Kimberly, this is such an amazing review—thank you for sharing your experience! Kenny and the team will be thrilled to hear how much their professionalism, transparency, and dedication made a difference for you. We know car repairs can be stressful, so it’s great to hear that we were able to make the process smooth and worry-free for you. We truly appreciate your trust and look forward to helping you with any future auto needs. Have a wonderful Stress-Free day!
Super friendly staff, amazing customer service! They keep you you updated and in the loop. Prices are competitive, compared to other body shops! I highly highly recommend this shop for any auto repairs you need!
Business response:
Love hearing this! Keeping our customers informed and providing top-notch service is what we’re all about. Thanks for the high recommendation—we truly appreciate it! Hope to see you again. Have a wonderful Stress-Free day!
I have relied on Joel's Automotive for nearly 20years, since his retirement and now known as Stress-Free Automotive I can feel confident that his team of service repairmen to continue to provide quality parts and service.
Business response:
Wow, 20 years of trust means a lot! We’re honored to continue the same level of quality service you’ve come to rely on. Joel built something special, and we’re committed to keeping that tradition going. Thanks for sticking with us—we truly appreciate you! Have a wonderful Stress-Free day!
I used the prior business of Joel's Automotive last year and they gave me a quality service on a different vehicle. Stress-free was leaps and bounds above them. They were great one day service and the cost was where I thought it would be. They were constantly in contact though the day and updated the invoice once a request was completed. The service from the front desk manager Kenny was impeccable.
Business response:
Wow, this is amazing to hear! We’re so glad you had a great experience and that Stress-Free Auto Care exceeded your expectations. One-day service, clear communication, and fair pricing are exactly what we aim for! Kenny and the team will be thrilled to hear your kind words. Thanks for trusting us with your vehicle—we’re here whenever you need us! Have a wonderful Stress-Free day!
All auto concerns for vehicle addressed and handled. Updates given by text with details and photos were very helpful.
Business response:
Glad to hear you found the updates and photos helpful! Keeping you informed every step of the way is what we strive for. Thanks for your trust, and have a wonderful Stress-Free day!
They were very upfront and clear. I choose the full engie change. There were a few items from the full diagnosis that I felt shouldn't be needed after a full engine changed that really could save me money like the coolant flush and thermostat change. But overall I was pleased with thier quote.
Business response:
Really appreciate your feedback! We’re glad you found our team upfront and clear throughout the process. We always aim to provide thorough recommendations, but we totally understand wanting to prioritize certain repairs. If you ever have any questions about what’s truly necessary, we’re always happy to discuss options. Thanks for trusting us with your car—have a wonderful Stress-Free day!
Performed the service in a timely manner and I was surprised it was done earlier than I thought it would be. This was my first time here and I'm definitely coming back. Friendly and stress free like their name says. Plus, they communicate by text and send pictures while the work is being done. I loved that and the transparency.
Business response:
Love hearing this! We're all about making car care as smooth and transparent as possible, and we're so glad you enjoyed the experience. Thanks for trusting us with your first visit—can't wait to see you again! Have a wonderful Stress-Free day!
I called and requested an oil change and the next day they were able to get me in on my time I showed up and they were very nice the quality of work was good and for the value of the money I had a great experience I was able to wait for my oil change and as I was waiting I was offered coffee and snacks I highly recommend this location for any type of service on your vehicle they are very upfront and text you throughout the whole waiting. It was also no pressure to get extra things done on my vehicle
Business response:
This is exactly the kind of experience we aim for! So glad we could get you in quickly and make your visit comfortable with great service, clear communication, and no pressure. We truly appreciate your recommendation and look forward to helping you again in the future. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care / Joel's Automotive
How is Stress-Free Auto Care / Joel's Automotive rated?
Stress-Free Auto Care / Joel's Automotive has a 4.9 star rating with 344 reviews.
When is Stress-Free Auto Care / Joel's Automotive open?
Stress-Free Auto Care / Joel's Automotive is open now. It will close at 6:00 p.m.