This profile has been claimed by the business owner or representative.
Stress-Free Auto Care / Joel's Automotive
- Auto Repair
- Montclair, CA
About this business
Stress-Free is a tech-enabled services company that focuses on building a national automotive brand. The company acquires and manages local automotive service shops, transforming antiquated service centers into tech-enabled and professionally managed shops for the next generation of vehicles.
Location details
5512 Arrow Highway, Suite A, Montclair, CA, 91763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Hit something in the freeway and it knocked off the front of my splash guard. These guys took me in right away, did a full inspection, sent photos of the damage and get to work on my 20 year old car. It runs like a top and feel like I could drive across the country
Business response:
Thank you so much for sharing this—it’s awesome to hear that we could get you in right away and take care of your car after that unexpected freeway mishap! We’re so glad the photos and inspection helped keep you in the loop, and even more thrilled that your 20-year-old car is running like a top again. It means a lot that you feel confident enough to hit the road for a cross-country drive—we love helping keep our customers safe and worry-free. Thanks for trusting us, and have a wonderful Stress-Free day!
Service was alright overall. I came in for a basic oil change and tire rotation. The guy at the front was nice, but I had to wait longer than I expected even with an appointment. Not a huge deal, but I wish they had updated me while I was waiting. Price was fair, and they didn't try to upsell anything crazy, so that's a plus. Not sure if I'd come back, but it wasn't terrible.
The service here is 110%. Communication throughout the process and all work done as promised and on time.
Business response:
That’s amazing to hear—thank you! We’re big believers in keeping you in the loop and delivering exactly what we say, right on schedule. Your 110% means a lot to us, and we’re so glad your experience was smooth from start to finish. Thank you and have a wonderful Stress-Free day!
Fabulous customer service. Omar, Stress-Free Auto Care Master Technician, is awesome. He is knowledgeable, sharp, and he took time to explain what I need to do to get my Lexus RX300 repaired. Omar really made me feel special. Because of Omar, we will spread the word that Stress-Free Auto Care in Montclair, CA is the place to take your car for trust worthy and honest and the best value for your auto repair. Thank you!
Business response:
Thank you so much for the kind words! We’re absolutely thrilled to hear that Omar took great care of you — he really is a gem in our team. It means a lot that he was able to explain everything clearly and make you feel valued. We’ll definitely share your praise with him! We’re so grateful for your support and can’t wait to welcome you back whenever you need us. Thank you and have a wonderful Stress-Free day!
I was skeptical at first because I always went to the mercedes dealership for any services but it got really expensive. So I decided to take a chance and try stress free auto and I was impressed by how professional everyone was and I was updated the whole time with pictures/video and phone calls. I would 100% recommend this to friends and family. Plus the price was good and they price match!
Business response:
We totally get the hesitation—making the switch from dealership service is a big move. So it means *everything* to hear that we impressed you with our professionalism, communication, and value! Our goal is to deliver dealership-level service (or better!) without the steep prices, and we’re really glad that came through in your visit. The updates, calls, and price match are all part of making it easy and stress-free, and your 100% recommendation truly means the world to us. Thanks again for trusting us with your Mercedes—an... read more
I recently had the pleasure of experiencing exceptional customer service at Stress Free Auto Repair, and I can't speak highly enough about the level of care and attention I received throughout the entire process. From the moment I walked in, my mechanic, Kenny, went above and beyond to ensure I was taken care of every step of the way. Kenny's professionalism and dedication to customer satisfaction were immediately evident. He took the time to thoroughly explain the issues with my vehicle, outlined all of my options, and ans... read more
Business response:
Kimberly, this is such an amazing review—thank you for sharing your experience! Kenny and the team will be thrilled to hear how much their professionalism, transparency, and dedication made a difference for you. We know car repairs can be stressful, so it’s great to hear that we were able to make the process smooth and worry-free for you. We truly appreciate your trust and look forward to helping you with any future auto needs. Have a wonderful Stress-Free day!
Super friendly staff, amazing customer service! They keep you you updated and in the loop. Prices are competitive, compared to other body shops! I highly highly recommend this shop for any auto repairs you need!
Business response:
Love hearing this! Keeping our customers informed and providing top-notch service is what we’re all about. Thanks for the high recommendation—we truly appreciate it! Hope to see you again. Have a wonderful Stress-Free day!
I have relied on Joel's Automotive for nearly 20years, since his retirement and now known as Stress-Free Automotive I can feel confident that his team of service repairmen to continue to provide quality parts and service.
Business response:
Wow, 20 years of trust means a lot! We’re honored to continue the same level of quality service you’ve come to rely on. Joel built something special, and we’re committed to keeping that tradition going. Thanks for sticking with us—we truly appreciate you! Have a wonderful Stress-Free day!
I used the prior business of Joel's Automotive last year and they gave me a quality service on a different vehicle. Stress-free was leaps and bounds above them. They were great one day service and the cost was where I thought it would be. They were constantly in contact though the day and updated the invoice once a request was completed. The service from the front desk manager Kenny was impeccable.
Business response:
Wow, this is amazing to hear! We’re so glad you had a great experience and that Stress-Free Auto Care exceeded your expectations. One-day service, clear communication, and fair pricing are exactly what we aim for! Kenny and the team will be thrilled to hear your kind words. Thanks for trusting us with your vehicle—we’re here whenever you need us! Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care / Joel's Automotive
How is Stress-Free Auto Care / Joel's Automotive rated?
Stress-Free Auto Care / Joel's Automotive has a 4.9 star rating with 352 reviews.
When is Stress-Free Auto Care / Joel's Automotive open?
Stress-Free Auto Care / Joel's Automotive is closed now. It will open tomorrow at 8:00 a.m.