This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I had a frustrating experience with the sales team, to the point where I almost chose to go to Stevens Creek Toyota instead. I'm really glad I didn't, because the service team completely turned things around for me. Elmer Ferrer was absolutely phenomenal. He took the time to truly listen to my concerns, addressed another issue I brought up, and even gave me honest, helpful advice on how to fix it. I never felt brushed off or rushed--he genuinely cared about helping me, which made all the difference. Because of that experie... read more
Business response:
Thank you so much for taking the time to share this—we really appreciate your honesty and your support. We’re sorry to hear about the frustration you experienced initially, but it means a lot that you gave us the chance to make things right. We’re especially glad to hear that Elmer was able to turn your experience around. Taking the time to listen, provide thoughtful guidance, and make sure you feel taken care of is exactly what we strive for, and your feedback truly reinforces that. We’ll be sure to share your kind words w... read more
Recently had my third or fourth trip to Stress Free and it continues to live up to the name. I had a big repair job and they were quick to diagnose, communicated throughout, and always started the call off with "I have good news," which went a long way to assuage my anxiety. They were also great about coordinating after hours pickup when the car was done while I couldn't get away from work. Great work, fair pricing, and great communication.
Business response:
Vanessa, thank you for the kind words and for trusting us with your car again. We know major repairs can be stressful, so we always try to keep communication clear and make the process as easy as possible. I’m glad the updates and after-hours pickup helped take some of that pressure off. We really appreciate you coming back to us and taking the time to share your experience. If you ever need anything in the future, we’re here to help. – The Stress Free Auto Care Team
Phillip and his team really took care of me with new tires, a new radiator, and more. I appreciate the time and care that they put into helping me and talking me through everything they were going to do to fix my car. I highly recommend coming here and trusting them with your car!
Business response:
Thank you so much, Jeana! We really appreciate you trusting Phillip and the team with your car. We know repairs like tires and a radiator can feel overwhelming, so we always want to make sure everything is clearly explained and done right. Thanks again for the kind words and recommendation. We’re here anytime you need us!
Service done in time. Friendly staff and good customer service. Multi Check inspections to make sure everything is working correctly and smoothly
Business response:
Thank you, Rhydz! We really appreciate you taking the time to share your experience. We’re glad everything was completed on time and that our team took good care of you. Our multi-check inspection is something we take seriously, so it means a lot to hear that you noticed. We look forward to helping you again whenever you need us!
Tyler provided exceptional customer service from start to finish. We were kept informed throughout the entire process, and the communication was clear and timely. The service was completed efficiently, and we are extremely satisfied with the quality of work performed. We have definitely found our new go-to car repair shop and highly recommend their services.
Business response:
This is so great to hear—thank you for taking the time to share it! Tyler will be thrilled to know his communication and follow-through made such a strong impression. Keeping you informed from start to finish and making sure everything is clear and timely is exactly what we aim for. We’re also so glad you’re happy with the quality and efficiency of the work. Hearing that we’ve become your new go-to shop truly means a lot to our whole team. Thank you for the recommendation and for trusting us with your vehicle. Have a wond... read more
Amazing folks. Was really stress free. Even fixed an old problem with my vehicle that honda service center ignored for years.
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that we were able to resolve an issue that had been overlooked for so long — and even happier that it was truly *stress free* for you. We’re always here when you need us.
Spectacular service! Made an appointment easily online and got the needed service done within several hours, much earlier than expected. When came to pick up the car, Tyler, one of the managers, helped with the quote for future repairs and the report itself (which was sent via a text so the photos could easily be reviewed) was very in depth and showed everything line by line. Appreciated the transparency & great mechanic work a lot. Will be back, definitely trust this location :)
Business response:
Thank you for the kind words! We're so glad to hear your experience was smooth and exceeded expectations. Tyler and the team always aim to make things clear, honest, and efficient—from online scheduling to in-depth reporting and transparent quoting. We appreciate your trust in us and look forward to seeing you again for future service. Thanks for choosing Stress-Free Auto Care!
I needed some routine maintenance done on my car and shopped around for quotes first. Most shops wouldn't even engage unless I brought the car in, and the pricing they gave, if any, was vague, even for a straightforward service. Stress Free Auto Care was the complete opposite. They patiently went back and forth with me over email, answered all of my questions clearly, and were genuinely pleasant to work with. When the initial quote didn't quite fit my budget, they worked with me to find a solution that made sense. They eve... read more
Business response:
Thank you so much for the thoughtful and detailed review! We're thrilled to hear that your experience with us truly lived up to our name. We believe that car care should be transparent, accommodating, and stress-free — and it’s great to know Phil and the team delivered exactly that for you. We appreciate you giving us the opportunity to earn your trust, and we look forward to seeing you again for any future maintenance or service needs. Safe travels until then!
Service went well. My car is working like a brand new car. I feel safe driving it, good value for the parts! The service requested was completed.
Business response:
Thank you for the great feedback! We're so glad to hear your car is running like new and that you feel safe behind the wheel—that’s exactly what we aim for. We appreciate your trust in us and are happy the service met your expectations. Drive safely, and we’re here whenever you need us again!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 701 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.