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Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Replaced turbo on my Honda. It was done faster than expected. I wish they would have detected the catalytic converter issue at the same time. The warning light came on literally ten minutes after leaving the shop. I don't know how those sensors work so maybe it wouldn't show up until it wasn't working.
Business response:
We are pleased to confirm the expeditious completion of your turbo replacement on your Honda, and we're glad we were able to complete the work faster than expected. Regarding the catalytic converter issue and the warning light that came on shortly after you left our shop, we regret any inconvenience caused by the timing, which was due to unforeseen circumstances. We understand your concern about the timing of the warning light appearing just ten minutes after leaving our facility. As you mentioned, the sensor systems can be ... read more
As a client making appointment is by my availability time which I love that, communication wise they are on time and share the estimates prior starting work, very respectful and kind, service is been done also I trust them is reliable.
Business response:
Thank you for sharing your experience! We’re so glad you’re enjoying the benefits of being a loyalty member, like having the brake inspection fee waived. It’s great to hear the inspection was thorough and reported clearly. We’re always here to help keep your car in great shape—have a wonderful Stress-Free day!
I went into the Campbell location and the team was knowledgeable about my vehicle, accommodating to my schedule and also applied a discount as a new customer. I'm going back for sure.
Business response:
We are absolutely thrilled to learn about your overwhelmingly positive experience with Stress-Free Auto Care! Your kind words and feedback are greatly appreciated. Thank you so much for taking the time to share your thoughts with us; it means a lot to our team!
Trustworthy, communicative, friendly, and fair. It's not easy to find a good, reliable mechanics, but I highly recommend these guys.
Business response:
Thank you, Kristen, we really appreciate you taking the time to leave us a review. It means a lot to hear that you felt taken care of and could rely on us. That’s exactly what we aim for with every customer. If you ever need anything in the future, we’re here to help.
I had a frustrating experience with the sales team, to the point where I almost chose to go to Stevens Creek Toyota instead. I'm really glad I didn't, because the service team completely turned things around for me. Elmer Ferrer was absolutely phenomenal. He took the time to truly listen to my concerns, addressed another issue I brought up, and even gave me honest, helpful advice on how to fix it. I never felt brushed off or rushed--he genuinely cared about helping me, which made all the difference. Because of that experie... read more
Business response:
Thank you so much for taking the time to share this—we really appreciate your honesty and your support. We’re sorry to hear about the frustration you experienced initially, but it means a lot that you gave us the chance to make things right. We’re especially glad to hear that Elmer was able to turn your experience around. Taking the time to listen, provide thoughtful guidance, and make sure you feel taken care of is exactly what we strive for, and your feedback truly reinforces that. We’ll be sure to share your kind words w... read more
Recently had my third or fourth trip to Stress Free and it continues to live up to the name. I had a big repair job and they were quick to diagnose, communicated throughout, and always started the call off with "I have good news," which went a long way to assuage my anxiety. They were also great about coordinating after hours pickup when the car was done while I couldn't get away from work. Great work, fair pricing, and great communication.
Business response:
Vanessa, thank you for the kind words and for trusting us with your car again. We know major repairs can be stressful, so we always try to keep communication clear and make the process as easy as possible. I’m glad the updates and after-hours pickup helped take some of that pressure off. We really appreciate you coming back to us and taking the time to share your experience. If you ever need anything in the future, we’re here to help. – The Stress Free Auto Care Team
Phillip and his team really took care of me with new tires, a new radiator, and more. I appreciate the time and care that they put into helping me and talking me through everything they were going to do to fix my car. I highly recommend coming here and trusting them with your car!
Business response:
Thank you so much, Jeana! We really appreciate you trusting Phillip and the team with your car. We know repairs like tires and a radiator can feel overwhelming, so we always want to make sure everything is clearly explained and done right. Thanks again for the kind words and recommendation. We’re here anytime you need us!
Service done in time. Friendly staff and good customer service. Multi Check inspections to make sure everything is working correctly and smoothly
Business response:
Thank you, Rhydz! We really appreciate you taking the time to share your experience. We’re glad everything was completed on time and that our team took good care of you. Our multi-check inspection is something we take seriously, so it means a lot to hear that you noticed. We look forward to helping you again whenever you need us!
Tyler provided exceptional customer service from start to finish. We were kept informed throughout the entire process, and the communication was clear and timely. The service was completed efficiently, and we are extremely satisfied with the quality of work performed. We have definitely found our new go-to car repair shop and highly recommend their services.
Business response:
This is so great to hear—thank you for taking the time to share it! Tyler will be thrilled to know his communication and follow-through made such a strong impression. Keeping you informed from start to finish and making sure everything is clear and timely is exactly what we aim for. We’re also so glad you’re happy with the quality and efficiency of the work. Hearing that we’ve become your new go-to shop truly means a lot to our whole team. Thank you for the recommendation and for trusting us with your vehicle. Have a wond... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 714 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.