This profile has been claimed by the business owner or representative.
Strickland Brothers 10 Minute Oil Change
- Oil Change Stations
- Chester, VA
About this business
Strickland Brothers 10 Minute Oil Change is your one-stop shop for fast and friendly oil change & maintenance services. Although we are well-known for our drive-thru 10 minute oil change, we also offer tire rotations, cabin & air filters, wiper blades, state inspections, fluids, tire inflation and more.
Location details
3 E Hundred Rd, Chester, VA, 23836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Even though the technician was friendly and explained they were understaffed I still had to wait about an hour for the oil change. That is too long. I feel I was overcharged for the synthetic and filter at $110. The dealer offered me earlier $69 and AAA dies it for $49. I won’t go back.
Business response:
We are very sorry that we didn't meet your expectations. An owner or manager will be in contact with you shortly. Your satisfaction is always our priority. We hope you have a great day!
The two people you had working there did great! However, since you were short staffed, a number of potential customers left rather than wait. You advertise 10 minute oil changes, but due to your staffing issues, felt more like 20 minutes. Another thing is that usually an under carriage lube accompanies an oil change, but your service does not. Why not? I wish you the best success as a builder running an oil change business
Business response:
Thanks so much for your review! Hope to see you for your next visit into our service center!
Service was great, communication was excellent and the staff very friendly. They put safety first and do a great job at communicating to the employees below the deck on when the vehicle is be started and moved.
Business response:
Thanks so much for your review! Hope to see you for your next visit into our service center!
Great job. Pleasant and efficient
Business response:
We sincerely appreciate you taking the time out of your day to provide us with feedback! We hope that you have a wonderful day!
Service was quick and painless
Business response:
Thank you for the review! We know your time is valuable and sincerely appreciate you taking the time to review our family owned company! See ya on the next visit!
Very friendly, polite and quick!
Business response:
Thank you for your feedback! Your satisfaction is priority to us and will continue to be! Have a great day!
Super fast. No wait time. Didn’t even have to get out of my car. They even checked my tire pressure because I asked for that favor. The technician was superb. He was very friendly and had a great customer service positive attitude. He was genuinely all about the customer. Great personality. Very upbeat and polite.
Business response:
Thanks so much for your review! Hope to see you for your next visit into our service center!
Always fast and courteous Thanks!!!
Business response:
Thank you so much for your review. We really appreciate you taking the time out of your day to share your experience with us! Strickland Brothers 10 Minute Oil Change
Incredible customer service! Samuel, Kevin and team are consummate professionals and I was floored by the team work, authentic generosity and technical acumen of the entire staff.
Business response:
We sincerely appreciate you taking the time out of your day to provide us with feedback! We hope that you have a wonderful day!
Frequently asked questions about Strickland Brothers 10 Minute Oil Change
How is Strickland Brothers 10 Minute Oil Change rated?
Strickland Brothers 10 Minute Oil Change has a 4.9 star rating with 1,126 reviews.
When is Strickland Brothers 10 Minute Oil Change open?
Strickland Brothers 10 Minute Oil Change is open now. It will close at 7:00 p.m.