Structured Foundation Repairs and Roofing Systems

Hayne Shumate 

on Angi

10 years ago

<p>The phone service was questionable. I felt like I was dealing with AT&T not a localcompany.When I indicated that we were looking for someone to evaluate our basement for a potential wall replacement, he asked if it was pier-and-beam or slab. I repeated that it was a basement. Apparently reading from a script, he asked the same question again, "Yes, but is it..." I know basements are unusual in North Texas, but seriously... I specifically asked for them to send someone who had experience with basements, and he responded, "... read more

Lacey Spriggs 

on Angi

11 years ago

They came out on time and did a through inspection of my foundation and determined no work was necessary. All I can say is if you think you need foundation work CALL THEM <br /> 

STEPHEN SMITH 

on Angi

11 years ago

called company to share my concern. I sent report per their request, but never heard back. <br /> <br /> So I get the companies response, that says I never called or provided the address. Completely false, they are just CYI'ing <br /> <br /> I provided the address to Angies list when I filled out the review and yes I did call and speak to the company and share my concern. I sent the report via email on Oct 1 to Heidi Morrison Operation Manager Structured Foundation Repairs, Inc. 972-484-1200 <br /> <strong><br /> The address... read more

KD Shull 

on Angi

11 years ago

I have had many many problems since the foundation repair, and have had trouble getting Structured to respond. At first I could not even get them to return my calls/e-mails. Then they were too busy to come out. Finally, when they did come out, I was not home and they told my mom they would send an estimate. They never did. Warranty is worthless if they won't even talk to me while my house falls apart. <br /> <br /> In reply to the service provider's response, yes - I requested someone come that week, rather than several mont... read more

Mary Kuhfeldt 

on Angi

11 years ago

He showed up, gave estimates, and said that it would need 17 piers in front of the house. Also, he made a note that if they did any damage while doing the job that they would not be responsible or repair any damage that they caused 

Sharon Parisi 

on Angi

11 years ago

Details were provided in the paragraph above and there is no ability to cut and paste. <br /> 

Kitty Orrill 

on Angi

12 years ago

There is more damage to the house than we initially had. None of the bedroom doors will close good now. The back door, where there was not even any piers installed, is very hard to close, when it was easy before. Plus, also on that back wall is the fireplace, which separated from the wall about 1-2 inches (and was not there before the work was done). There's a crack all the way from ceiling to the floor in the corner of one of the front bedrooms, and the ceiling has split in that room. The master bath shower door (frameless ... read more

Amanda Hebert 

on Angi

12 years ago

We had problems with this company from the very beginning. Very Poor with communication. Which should have been a warning sign. July of 2012 we had them come out and give a quote the day i moved into the house. We had to hold off for a few months while i dealt with everything else, but then called them back up early December to schedule the work to be done. They said that they were booked up till February. We agreed that would be okay, to put us on the books and they would call early February to let us know when they would b... read more