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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
It was ok. They need to put more attention in cleaning the floors. The vacuum wasn’t done properly. Overall great people.
Business response:
We want to thank you for your feedback about how the floors are cleaned. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We apologize for the inconvenience it caused, we sincerely regret that it occurred. If you give us a chance to earn back your trust, we look Forward to exceeding your expectations on your next visit with us.
The woman at the front desk during checkin was great! Friendly, helpful, and gave good recommendations for local food.
Business response:
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with!
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Business response:
Thank you for your feedback Sandy, We are glad to see happy guests at our hotel every day/
They are having one problem ith room keys not working, keys had to be reprogrammed several times over three day stay. General overall rate very good
Business response:
We are very sorry you had an issue with your keys during your stay with us. We are glad you enjoyed your overall stay with us. Should your travels bring you back to area, I hope you will consider us again so that we can exceed your expectations.
Thankful for airport shuttle. Interior could use some updates
Business response:
We are glad you were able to use our shuttle services to the airport. Also we are making updates to our hotel over time. Should your travels bring you back to area, I hope you will consider us again so that we can exceed your expectations.
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Business response:
Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,472 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.