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Sunset Veterinary Clinic
- Veterinarians
- Edmond, OK
About this business
Location details
2017 N Kelly Ave, Edmond, OK, 73003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Not the greatest place. Wants to get you out of the room quick. Doesn't have a good bedside manner. Overpriced!! Upsells!! New staff all the time.
Not the greatest place. Wants to get you out of the room quick. Doesn't have a good bedside manner. Overpriced!! Upsells!! New staff all the time.
We had a very good vet here. He left & was the last vet to see our dog. Our dog had had his yearly testing for heart-worms (negative) & given a prescription to prevent them. I went in to get his pill like I always had & a tech told me that the dog may have changed weight & since the doctor that saw him last was no longer there - I would have to bring him back in for a visit (I already paid for this). I called the front desk later & asked why they would attempt to bill me twice for something I already paid for (they really ne... read more
Business response:
Hello, Thank you for your feedback. We're truly sorry your recent visit left you feeling frustrated — that’s never the experience we want for our clients. While we do follow certain protocols before refilling prescriptions, especially when weight or medical status may have changed, we regret that this was not communicated clearly or respectfully. We’d appreciate the chance to speak with you directly so we can get your kiddos taken care of. Please feel free to reach out to our clinic manager at 405-844-2888. We truly apprec... read more
I took my dog in today to followup an appointment and exam from 45 days ago. At that exam they indicated my dog needed a DA2PPV (3 year) shot and it would be 37.75. I clarified at that time that there would not be another exam fee as it was just a followup vaccination. They confirmed this. I cconfirmed before bringing in my dog that the total charge would be just the $37.75 and no exam fee again. That was confirmed. Today I took in my dog, she was in the room with me for maybe a total of three minutes to bring in the shot a... read more
Business response:
We appreciate your feedback, per our records, your exam fee was waived as promised, we apologize for the confusion during the appointment. Please don't hesitate to reach out with any further questions. 405-844-2888
If I could give no stars I would! Did not inform me that if I got my dog a heart worm shot she absolutely can not have any oral medication until her shot date runs out!! My dog had an allergic reaction and the vet caught that she had the heart worm shot said it could have killed her to have oral meds! Very hard to treat ur dog with oral medication if it gets sick bc of it! They over charge so much it's ridiculous very disappointing! Will never go here again!
Business response:
Macy, thank you for taking the time to inform us of your experience. Most oral medications are safe to give with a Proheart heartworm injection. Without knowing any more details about your pet's situation, we cannot give much information. We would love to speak with you to discuss your concern and answer any questions. Please give us a call at 405-844-2888.
Don't use them. They will rip you off every chance they get. I was told once we were an established patient there was not a fee to inject my dog with her allergy medication. Today they charged me a fee to inject the medicine, an office visit fee and a fee to run a heartworm test before they would refill her medication eventhough she's been on HW prevention. $500 today feels a bit much for a shot. They charge you a fee for everything they do. Find somewhere else to go!!
Business response:
Good morning Toni. Our staff has tried to reach you to discuss this, but we have not connected just yet unfortunately. We do charge a fee for each injection administered. Some of the medications are costly. Some of the expense of course is due to normal business expenses—staffing, utilities, etc—but also because of the medication itself. You purchased a 6-month supply of Simaprica Trio, which added $174.33 to the total, and since you have a larger pet, the cost of the Cytopoint is higher. We are always encouraged by feedba... read more
Please do not go here. Nothing but terrible experiences from day 1. Front desk girls are rude on the phone, and in person. The female vet is there to scam you. She does not care about your animal, she cares about money. Do what you will with this information, but with so many others to choose from DONT CHOOSE SUNSET VET.
Here is the scoop with this place... The front-desk girls run the world! They are kind, polite, go out-of-their way to serve my pet-obsessed needs, laugh at my jokes, figure out ways to cut corners, and of course they make me feel like I'm their favorite client. The vet-techs are great too. They never make me feel like I'm a bad dog-mom or like I'm too dog-obsessed. They listen and some of them laugh at my jokes. BUT, the pricing/coding/fee scale is outrageous. The vets are all good and trust-worthy but every time I'm ther... read more
Overpriced...missed surgery quote by a significantly large amount. Make sure you get second opinions, and price options.
Frequently asked questions about Sunset Veterinary Clinic
How is Sunset Veterinary Clinic rated?
Sunset Veterinary Clinic has a 4.6 star rating with 508 reviews.
When is Sunset Veterinary Clinic open?
Sunset Veterinary Clinic is closed now. It will open at 7:30 a.m.