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6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
It's as fast and service team did a very good job, I didn't had lunch when requested for ride they not only sent someone to take me he waited till I finish to take me back
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. We always aim to provide top-notch support and ensure our customers are well taken care of. Safe travels!
My experience was initially less than satisfactory. However I was personally contacted and all issues were addressed in a timely and very satisfactory manner. Thank you Superstition Lexus for upholding the excellence of your brand.
Business response:
We truly value your loyalty over the years, and we're disappointed to hear that your recent visits haven't met the level of excellence you've come to expect. We understand how important it is to feel confident and cared for when servicing your LC 500, and we want to ensure you're receiving the high standards you deserve. If you're open to it, we'd really appreciate the opportunity to learn more about your recent experience and work toward a better path forward. Please feel free to reach out to our Service Director, Mike McGe... read more
Solid service based on consistent excellence.
Business response:
Thank you for your fantastic review! We're thrilled to hear that you've experienced our commitment to consistent excellence. Your support motivates us to keep delivering top-notch service. We appreciate you taking the time to share your thoughts!
Great Customer ServiceTrue believer in continuous improvement. The new management has improved the customer experience!
Business response:
Thank you for your feedback! We're thrilled to hear that you appreciate the improvements in our customer experience. We're committed to continuously enhancing our service and making sure every visit is a great one. Looking forward to serving you again!
Always good and honest service that builds trust to the dealer
Business response:
Thank you for your kind words! We're thrilled to hear that our honest service has built trust with you. Your satisfaction is our priority, and we look forward to continuing to serve you.
I arrived five minutes early and they were ready for me. They told me to plan on 90 minutes for the service; I was paid and out of there in 85. I departed the next day on a 2,200 mile trip with confidence. I'm a snowbird but I'll use them again next winter.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your service experience was efficient and met your expectations. It's great to know that you felt confident for your upcoming trip. We look forward to serving you again next winter when you return. Safe travels!
New tires and wheel alignment. I waited in the customer lounge. Only took a couple hours.
Business response:
Thanks for your fantastic review! We're thrilled to hear you had a smooth experience with your new tires and alignment. Our goal is to keep you comfortable while you wait. We appreciate your feedback and look forward to serving you again!
It was easy to schedule service. The process was transparent - no surprises. The staff is always friendly and efficient.
Business response:
Thank you for sharing your experience! We're glad to hear that scheduling was easy, everything was clear throughout the process, and that our team made a positive impression. We appreciate your continued support and look forward to seeing you again!
Jason knows me and my LX 570. The Service department determined that I had a weak battery and had me on my way in less than 1 hour and included a car wash
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Jason and our service team provided you with quick and attentive care for your LX 570. We appreciate your support and look forward to serving you again!
Superstition Springs Lexus has a 4.7 star rating with 4,910 reviews.
Superstition Springs Lexus is closed now. It will open tomorrow at 8:00 a.m.