This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The communication was great. My loan had lots of ups and downs, but Suzanne, especially, stayed in contact and kept me apprised of what was going on. She and Wilson Nguyen bent over backward to get this loan to go through, and when it was all said and done, the terms were even better than originally proposed. We really needed this loan and are so grateful for Suzanne and Wilson hanging in there with us to get it closed.
Excellent experience Thanks
The worst thing is when you call you don't get the same person but everyone was very helpful
Very straight forward and smooth process
The overall communication and professionalism of the staff.
Everything was explained and every question was answered
Customer service and communication was grear
Ask the same document multiple times my closing took longer than expected plus I was given this information
Everyone was helpful, kind and professional! However, my the pay off to Bank of America was not correct.
Suzanne Martinez has a 4.6 star rating with 194 reviews.
Suzanne Martinez is closed now. It will open at 9:00 a.m.