SYNERGY HomeCare

4.6

Home Health Care
Waupaca, WI

About this business

Healthcare Home Health Care

Location details

204 S Main Street, Waupaca, WI, 54981, United States

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4.6659 reviews

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Don E_6

3 years ago

I am a current client of this provider I like that Cindy investigates what needs to be cleaned and does it. I like that the caregivers because they take the imitative.

Business response:

Dear Don, Thank you! We are so thrilled that you are pleased with SYNERGY! Stay well!!

Carolyn

3 years ago

I am a current client of this provider I am a client of SYNERGY HomeCare of Waupaca. Overall, it is good and bad. The Veterans pay for the gentleman that I have come in. They are double charging because the Veterans are paying for it. They told me they get $30 an hour, and Jerry is here for 3 hours; however, they charge the Veterans for six. I don't think that's right. He sits here and watches television with him to make sure he doesn't fall. I'm only gone for 3 hours, and I come right back. My husband's able to pretty much ... read more

Business response:

Dear Carolyn, We spoke last week about a billing error that was made. The mistake was not made by Synergy, but by the company that handles the Veterans billing. Please feel free to call me if you would like to discuss further. We never want anyone to be billed incorrectly. I am so glad that your caregiver has become part of the family and we look forward to continuing to serve you and your husband. Stay warm and well!

Lawrence S_7

3 years ago

I am a current client of this provider They open the doors for me, get me out of the car, and get my wheelchair for me. I like the drivers; they are efficient.

Business response:

Dear Lawrence, I am thrilled that we are able to assist and are efficient for you!! Please stay well!

Leah K_2

3 years ago

I am a current client of this provider We aren't super involved yet, but they are helpful to me so far. I like that they are easy to talk to and explain things to.

Business response:

Dear Leah, I am so happy you are off to a great start!!! We are always here to help!! Stay well!

Katherine R_4

3 years ago

I am a current client of this provider They have provided me with my caregiver. I like that the caregiver I have is very pleasant and does a beautiful job.

Business response:

Dear Katherine, Thank you for your thoughtful words. We are so happy that we able to assist. Stay well!

Anonymous_6333

3 years ago

I am a current client of this provider I have the help that I need to get things done. The caregiver is on time.

Business response:

I am so glad we are able to assist and be punctual. Stay healthy!!

Diane S_37

3 years ago

I am a current client of this provider The caregiver did everything I asked her to do. The caregiver was on time.

Business response:

Dear Diane, This is wonderful that we are meeting your expectations. Thank you for letting us know, we love hearing this! Stay well!

Guy "Webb" L

3 years ago

I am a current client of this provider I have bad pains in my back, and they help me a lot with things that I can't do while also providing companionship. I like how sociable the people there are, so I'd recommend them for that.

Business response:

Thank you for your kind words and it makes me happy to hear our wonderful care team was able to help you. Stay healthy!!

Robert V_16

3 years ago

I am a current client of this provider The services are ok. I really need someone to come on Sunday. I would like the agency to be here on Sunday, so I can play at church.