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75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Appreciate Staff Encore Crossing has all new staff. Everyone that I have encountered has been very helpful and kind. The office seems more inviting and a great vibe. I went in this evening right before closing time with a couple of requests. Morgan was more than happy to help. Just getting off of work from a 10 hour shift all you wanna do is go home and relax. I must say I was in and out in about 15 mins with my requests put into system and in my way. Thank you so much Morgan!
Business response:
We are thrilled to know that you are fully satisfied with your living experience! Our team is full of passionate professionals who are eager to bring some peace and comfort to every interaction they have with residents. Thank you so much for the shoutout to Morgan and your review overall!
Resident Review I have lived at The Retreat now for 4 months. I have loved living here. The amenities are great, and it is a very quiet and family friendly complex. I have only have to call maintenance once, and they were very quick and thorough even on a weekend. It is hard to hear neighbors, both to the side of me and above me.
Business response:
Thank you for your 5-star review of your time in our community! We have worked hard to make you feel right at home, so it is very validating to know that we have succeeded at meeting all your expectations. Please continue to enjoy our amenities and atmosphere and feel free to get in touch with our leasing office if you need anything else.
Peaceful Living I love my two bedroom and two bath apartment. Maintenance is quick and very responsive. The office staff is always very helpful and friendly.
Business response:
Top-notch service is our goal, and it is nice to hear that you have found our team to be responsive, helpful, and courteous. Thank you for your praise!
New Home We moved here in Texas last November and we have no regrets to have chosen Island Villa as our new home. We love it here. The staff and maintenance people are doing great in their respective jobs.
Business response:
It is an honor to know that you think so highly of our team. Thank you for trusting us to be your home for the last year! We look forward to serving you for a long time to come.
Nice property and staff!!:) I am just moving into these beautiful apartments! The staff here is so helpful and they do not lack communication. Have any questions they will gladly provide you the answer. This is the first apartments I’ve ever moved to and I recommend it for people who aren’t trying to spend too much on a apartment as well as still having amazing amenities, neighbors and staff!
Business response:
We sincerely appreciate this favorable feedback on our gorgeous homes, attentive service, and amazing amenities! Ensuring the comfort and satisfaction of our residents is a top priority, so you can certainly rest easy knowing that we will always be here to assist with whatever you may need.
decent apartments ive only lived here for about 6 months & so far havent had any terrible problems. hardly any work orders placed, just random little things here & there, which they are really quick to address. other than that, theyre quiet & nice apartments
Business response:
Thank you for sharing your kind words for our prompt maintenance and welcoming atmosphere! We are always eager to address your concerns in a timely and effective manner, so please continue to count on us for all your day-to-day needs.
My home for the last 4 years It is a very nice clean property and quiet at night.
Business response:
Thank you so much for sharing your appreciation for our well-kept and quiet grounds. It is our goal to provide a consistently 5-star living experience, so if you have no complaints, would you consider updating the rating on your review? If there is something we could be doing better that you did not touch on, please feel free to get in touch with our leasing office for further assistance.
Amazing! I’ve lived here for a few months now and I have to say I have no complaints, if I needed anything or additional information they are always there to help or give me the info I need. I would recommend phase 2, it’s quiet no loud neighbors or any hassle!
Business response:
Thank you for taking the time to share your 5-star review of our customer service and atmosphere! We are committed to making sure that the rest of your time here is equally as satisfying, so if you have any questions or concerns going forward, please do not hesitate to contact our office.
LOVE.LOVE.LOVE Office staff and maintenance team are always on top of it. I can submit a request for repair for pest control and it gets resolved quickly. The area is quiet and friendly. Could not have asked for a better place to live.
Business response:
We are so grateful for your 5-star review - thank you! Our team members are committed to making sure that residents have an all-around exceptional living experience, so please know that we will always be here to assist with whatever you may need.
TAM Residential has a 3.8 star rating with 22,798 reviews.
TAM Residential is open now. It will close at 6:00 p.m.