This profile has been claimed by the business owner or representative.
Tanairy Rodriguez
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great job all around
..........
The Pennymac team, specifically Tanairy Rodriguez, made the mortgage and closing processes so easy! She was always professional and quick to communicate the status of our application and request needed files. She even went above and beyond in the few days before our closing. There was one miscommunication when it came to an insurance document but it was only because the policy had just changed the prior week.
More clarity of communication about required documentation in a timely fashion and if documentation wasn’t accurate or correct more timely and clear communication about it, especially when the loan team understood the requested time frame and all parties (realtor / borrower / seller) we’re trying to resolve in a timely fashion and not hold needs until 2 days prior to closing.
Clear communication and explanations. If there is a specific form that is needed, like the VA child care firm don’t tell us about it and not send it to us. That way when we google it, and fill it out and get told no that is the wrong one and have to do it again. Clear communication about closing cost, especially when we say we are paying off credit card debt and you talk to us about closing disclosures clearly define and mark it as such so we don’t look at an email and think holy crap how much do they want for closing…... read more
Good polite
I know that you all work with a team but I prefer to talk with one person and not 5 or 6 difference people, that is how the ball gets drop
xxxxxxxxxx
Smooth operation.
Frequently asked questions about Tanairy Rodriguez
How is Tanairy Rodriguez rated?
Tanairy Rodriguez has a 4.8 star rating with 204 reviews.
When is Tanairy Rodriguez open?
Tanairy Rodriguez is open now. It will close at 6:00 p.m.