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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The processors were easy to reach, friendly, quick response.
100% Perfect 10
Great experience and communication from start to finish. This is the 3rd time I have worked with Penny Mac.
She did a great job.
The overall communication and education throughout the process was a constant. I did not feel like any ol customer or just a number. I felt appreciated as a customer and cared for each step of the way!
Tanairy was great throughout the full process. Very responsive, experienced, and professional.
Tanairy was helpful and gladly answered all my questions.
Our experience with Pennymac and Tanairy Rodriguez of the Mac team was wonderful.Tanairy is very knowledgeable,helpful,was able to answer all our questions,she is very calm and professional.purchasing a home can be very a very stressful process,Tanairy make me feel at ease.THANK YOU TANAIRY RODRIGUEZ. YOU ROCK.
Tanairy was pretty darn good. The rest of the experience was NOT very good. Example: the underwriter waiting until the day before closing to look at the file and have more questions. NOT OK. Inability to float rate down, not impressed. I don’t think I would use PennyMac for a mortgage for a new purchase again.
Tanairy Rodriguez has a 4.8 star rating with 204 reviews.
Tanairy Rodriguez is closed now. It will open tomorrow at 9:00 a.m.