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Tanairy Rodriguez

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8204 reviews
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Gregg W.'s profile image
Gregg W. 
2 years ago

Ms. Tanairy provided quick & excellent service and was very supportive during my loan approval. When she was out a day due to illness her team picked up where she left off and the customer service continued. 

Oscar Villanueva C.'s profile image
Oscar Villanueva C. 
2 years ago

Great 

Jerold H.'s profile image
Jerold H. 
2 years ago

The whole team we had a Pennymac for our VA Loan was great from start to finish. Thank you to all of you! 

Jonathan K.'s profile image
Jonathan K. 
2 years ago

Everyone on the team was great and very responsive and made sure to take care of any issues or concerns that arose in a quick and efficient manner.  

Chelsey B.'s profile image
Chelsey B. 
2 years ago

Great 

Daniel S.'s profile image
Daniel S. 
2 years ago

Everyone had a good spirit and was helpful.  

Jesse P.'s profile image
Jesse P. 
2 years ago

Tanairy was great and worked very hard to get everything across the finish line despite some last minute delays by the builder and VA Appraiser. The only thing I would like to see, after going through 2 x mortgages with PennyMac, would be improvement on the Portal Experience. The Portal is a great way to upload documents. However, in previous mortgages, the companies used the portal to also communicate directly back and forth, in a continuous chat stream. Doing this allows for customer questions to be asked and answe... read more

Charles V.'s profile image
Charles V. 
2 years ago

You did a great job 👏  

Jonothan M.'s profile image
Jonothan M. 
2 years ago

Great experience yet again, this is our second time using your company!  

Frequently asked questions about Tanairy Rodriguez

How is Tanairy Rodriguez rated?

Tanairy Rodriguez has a 4.8 star rating with 204 reviews. 

When is Tanairy Rodriguez open?

Tanairy Rodriguez is open now. It will close at 6:00 p.m.