Team Donna and Ermina at Rate (NMLS #245945)

Kristen Gentry 

on Zillow

3 years ago

My husband and I really enjoyed working with Donna and her team at Guaranteed Rate. They were communicative, timely, and did exactly what they said they were going to do. During a very busy time, they were able to close our home loan in less than 30 days. I am thoroughly impressed with Donna and her team and would gladly work with them again. 

Cynthia 

on Zillow

4 years ago

Donna helped us through the loan process and was amazing. She was quick to respond very friendly, and made the whole process feel easy. I would recommend her to anyone. 

Barbara Wong 

on Zillow

4 years ago

Thanks to Donna and her team my journey to being a first-time homeowner was exciting and easier than I expected. Starting from getting pre-approved and then all the way to my closing date, Donna was quick to respond and always available for my questions. She walked me through a lot of possible scenarios with prices, rates, mortgage costs, etc. She was always honest and realistic with my options available. Her team was super fast to communicate the documents and information I needed during the process. I am so happy to have c... read more

Patty H. 

on Zillow

4 years ago

Donna is a pleasure to work with from start to finish! She's extremely knowledgeable and gives great advice and service every time I work with her. She knows the business inside-out and has many years of experience. She always answers all of my questions. She's super efficient and has a great staff who are also knowledgeable and a pleasure to work with. I've used her services twice, and will no doubt use her again. I recommend her to anyone who needs a mortgage lender. Donna really goes the extra mile. 

Roger F. 

on Zillow

4 years ago

Donna and her team are truly professionals. I have never experienced such a quick and efficient loan process. They worked seamlessly through each step and kept me informed all the way through. Thanks again for the good work of yourself and your team! And if anyone I know is looking for a mortgage I will be sure to recommend you!! 

barry049 

on Zillow

5 years ago

Donna helped us with a SFR purchase and went out of her way to make the experience efficient and as stress-free as possible. I would recommend her and her team to anyone looking for help with a SFR mortgage. Barry Morud 

zuser201506171854422 

on Zillow

5 years ago

You can't ask for someone more attentive and straight forward. We were buying our first home and ran into many unknowns and questions. Donna was there to answer every single question (even the stupid ones!). She is the person to go with if you need a lender, 100%. 

Corina 

on Zillow

5 years ago

Our situation was a little different than most which made things tricky. When I spoke to Donna she came up with several ideas to make a loan happen for my family and ultimately a home for us to call our own. There were speed bumps along the way but more so due to the fact of our loan was so complicated. I would recommend Donna and her team to anyone looking for a mortgage loan. 

Kyle 

on Zillow

5 years ago

Donna and her entire team (Dylan, Shawn, and Jessica) came highly recommended from family members that had worked with her for previous purchases. She and her team exceeded all expectations in regards to service, professionalism, and timeliness. They are proactive and go out of their way to make sure all aspects of the purchasing process go smoothly and without error. Donna is immediately responsive to all questions/emails/calls; an invaluable asset with any purchase, but especially as I was a first-time home buyer. I cannot... read more