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Ten01
- Apartments
- Tempe, AZ
About this business
Location details
1001 E Playa Del Norte Dr, Tempe, AZ, 85288, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
THE WORST Extremely over priced for poor service. The management is rude, inaccessible and does not answer phone. Maintenance will come look at a broken appliance and then tell you it works just fine. Cannot access the amenities. They charge a premium price for location but the quality of units is low. Bathtub tiles have been painted over and will begin to peel with hot showers. Cheap laminate flooring peels with normal wear and paint on cupboards easily scratches/chips, and you will be charged to repaint when you leave. Pes... read more
Business response:
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your experience as a resident. We do value your opinion and appreciate the time spent in writing this review. We will be sure to discuss any deficiencies with our team that you have mentioned above. If we can still be of assistance to you, please do not hesitate to contact us at 480-449-0200. We look forward to hearing from you soon. Thank you, Ten01 Team
Verified Renter Its not what it use to be, its dirty, the property isnt maintained, package theft, car theft and vandalism is running rampant here!
Business response:
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (480) 449-0200 so we can work with you to make this right. Ten01 Team
Verified Renter Hi, I cannot wait to move out of this complex. I am paying a lot of money to live in a place that is really mediocre at best. The complex only looks good from the front. The back of the building next to the lake looks like garbage because it is over flowing with garbage. The security door next to the lake is broken. The appliances are functional but not nice. Management could do a better job of communicating with their residence regarding service orders (they are nice though). I am really counting the days un... read more
Business response:
Hi there, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (480) 449-0200. We look forward to hearing from you. Ten01 Team
Verified Renter Terrible service and communication. Beautiful home and location.
Business response:
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Verified Renter Make sure to read reviews before you consider Ten 01. Unfortunately TEN 01 has a nice front but very poorly maintained and managed apartments.
Business response:
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We hope you are willing to give us another chance. Please reach out to us at (480) 449-0200 so we can work towards a resolution. Ten01 Team
Cockroaches, stompings and poor service Cockroaches in the room, even you clean everyday. They still come from other rooms or pipelines. Sometimes you can see dead cockroach body on the outside corridor. Huge stomping from your neighbors everywhere. You complain to the office for many times but there's no help, they just let you get over with it.
Business response:
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. As a friendly reminder, we do have weekly pest control services that we can place you on if you decide you would like to be scheduled If we can assist in anyway please contact our office at 480-449-0200 Ten01 Team
Verified Renter Disgusting, not safe; other residents have shared similar experiences with me; I will not recommend living here
Business response:
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (480) 449-0200 so we can work towards a resolution. We look forward to hearing from you.
Roaches. Everyday. My wife and I really liked this place when we moved in just over a year ago. It's right on the lake and has ample parking with newly renovated units. However just before re-signing our lease we noticed that there were beetles and roaches that started appearing in the Kitchen and Bathroom. We had them send out someone to take care of it and noticed them dying and thought we were okay. We signed up for another year, but then the bugs got worse. We've had 3 treatments and still there are roaches, I see at lea... read more
Business response:
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Ten01 Team
Terrible Property is trash, Stuff is trash, loud music, animals using hallway as bathroom. owners don't care. Save your money trust me on this.
Frequently asked questions about Ten01
How is Ten01 rated?
Ten01 has a 3.6 star rating with 535 reviews.
When is Ten01 open?
Ten01 is open now. It will close at 5:00 p.m.