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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They keep you informed with progress on car. Alex in Service does an exceptional job.
Business response:
Thank you for your positive feedback!
They were eager to sell me a car...not necessarily the car I inquired about...I had previously arranged financing through my credit union but they said I had to finance through them.
Business response:
James, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.
Very Satisfied with the services.
Business response:
Thank you for your positive feedback!
Texas Toyota of Grapevine is great. From buying my new vehicle to recent service, this has been the best experience ever. Highly, highly recommend Texas Toyota of Grapevine!!!
Business response:
Thank you for your positive feedback!
Service at Grapevine Toyota was great, my advisor Alex Chukwunyere is the best !
Business response:
Thank you for your positive feedback!
Great service, on time with appt. Communicated well during process.
Business response:
Thank you for your positive feedback!
The sales staff are courteous and professional. They listen to customers patiently and answer their questions satisfactorily. They tell you the truth and the whole truth about the vehicle you want to buy. They service their vehicles very well and have them in very good condition before selling them to customers.
Business response:
Thank you for your positive feedback!
Service is usually very slow at this dealership. No matter how early you bring your car in. A simply oil change (and routine inspection?) will take a minimum of an hour and half (Even though I booked the very first appointment of the day at 7:15am). Be ware that the dealership will always recommend anywhere between $500~2000 worth of "recommended services" in big bold red letters. Don't fall for it. Requested the safety recall services to be done, but the service advisor didn't even bother to talk about it.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
It took all day, I didn't receive printout of inspection, no car wash voucher, and my headlight bulb they claimed to replace was burnt out in 4 days and had to pay to replace again.
Business response:
Thanks for reviewing us. Your feedback is appreciated and we take it to heart. We are always looking for ways to increase customer satisfaction. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,945 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.