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The 1800 at Barrett Lakes Apartments

2.9

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Location details

1800 Barrett Lakes Blvd NW, Kennesaw, GA, 30144, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.9677 reviews
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Jay T.'s profile image
Jay T. 
7 years ago

Move out Never mover here save yourself a lot of wasted money and time 

Business response:

Thank you for your review. I sincerely apologize that your experience has not been a positive one. I would love the opportunity to address any issues you may have. Please reach out to us at 770.499.1970 or email at 1800@steadfastliving.com 

Shawn D.'s profile image
Shawn D. 
7 years ago

Service request was... (Verified Renter) Service request was made as part of initial move in sheet, and not attended to until a month later. 

Shawn D.'s profile image
Shawn D. 
7 years ago

The management is... (Verified Renter) The management is terrible, the phones go unanswered, maintenance is so slow, and the grounds are not maintained. The stairwells are dirty, there?s trash and animal excrement everywhere, the electricity bills are inflated due to old equipment, the pool and pool area are always dirty. No special events are ever offered. 

Shawn D.'s profile image
Shawn D. 
7 years ago

Apartments are overprice... (Verified Renter) Apartments are overprice for the quality received and office personnel does not make up for the difference. 

Review System T.'s profile image
Review System T. 
8 years ago

Maintenance is Attentive... (Verified Renter) Maintenance is Attentive and Polite. I would not recommend because work orders take a long time to complete after the initial issue. It seems to take numerous phone calls and to physically request Help from the Leasing office to get the problem resolved. 

Abbie W.'s profile image
Abbie W. 
8 years ago

DO NOT LIVE HERE WORST place I have ever lived in my entire life. I have lived here since March and have had 9 leaks... yes 9 since March! The complex will not move me apartments and they take forever to fix the problem. The manager Todd is very disrespectful and does not help with any problems nor does he care about what kind of living situation you are living in. It is the worst feeling coming home from work each night to see what is leaking now. If you like seeing holes in your walls, mold, and the smell of must then this... read more

Business response:

Thank you for your review. We apologize for the on going issues you've had. The project you are describing is major and intrusive and the only solution which will eliminate the aforementioned leaks. We are going to do everything in our power to accommodate your living and sleeping arrangements for the duration of the project. With your cooperation and patience, we'll be able to make the scheduled plumbing repairs in finality and resume the dry and quiet living we all want for you so badly. Again - apologies and we assur... read more

Chris A.'s profile image
Chris A. 
8 years ago

This place is TERRIBLE!!!!!! I have been living here for a year and a half(not resigning my lease). The ac has broke about 5 times. The maintenance staff is awful and take forever to fix something. Then they have the audacity to charge you a fee if the garbage is not picked up even though you pay for valet services. The area around it is also becoming trashy. The staff that works in the leasing office is terrible at customer service as well they do not do their job correctly. Not to mention you have the bonus of them "losing... read more

Business response:

Thank you for your feedback. We are so sorry to hear your experience has been less than exceptional and want to ensure we do all we can to improve this. We would love the opportunity to speak with you regarding your concerns. Please contact us at 770.499.1970 or 1800@SteadfastLiving.com so we can set a time that best works for you. Again, thank you for your feedback and we hope to speak with you soon. 

victoria h.'s profile image
victoria h. 
8 years ago

DONT BE FOOLED CHECK FACEBOOK AND YELP I honestly dont know how in the world this place has the rating it does on here, Im assuming company tampering, but Ive lived here only 3 months and my house is already legally considered uninhabitable because of all the neglect of issues that we've had since move in. My whole master bathroom is covered in mold and management has known about it for weeks. Not to mention bugs EVERYWHERE when I pay monthly for pest control. This place is awful, I couldn't even live here for any longer tha... read more

Business response:

Thank you for your review. We are so sorry to hear your recent experience has not been a positive one. There have been many changes to staffing which include a new Manager, Assistant Manager and Service Manager and we would love the opportunity to speak with you directly in regards to your concerns and see what we can do to improve your experience. Please feel free to reach out by calling the office number or email us at 1800@steadfastliving.com. Again, thank you for your review and we look forward to speaking with you ... read more

Review System T.'s profile image
Review System T. 
8 years ago

There should not... (Verified Renter) There should not be issues when you move into an apartment. Inspection should be completed before the tentant arrives There were many issues . Unbelievable 

Frequently asked questions about The 1800 at Barrett Lakes Apartments

How is The 1800 at Barrett Lakes Apartments rated?

The 1800 at Barrett Lakes Apartments has a 2.9 star rating with 677 reviews. 

When is The 1800 at Barrett Lakes Apartments open?

The 1800 at Barrett Lakes Apartments is closed now. It will open tomorrow at 9:00 a.m.