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The Ashford at Sturbridge
- Assisted Living Facilities
- Hilliard, OH
About this business
The Ashford at Sturbridge, launched in 2019, is a beautiful and quaint independent and assisted living community tucked away in the heart of Hilliard. At most communities, you either accept less than the quality care you need and deserve or you spend more than you should. The Ashford at Sturbridge is different. It was designed to strike the right balance between services & amenities and affordability & peace of mind. Which is why this community is part of the #1 rated Ashford communities but costs 15% less than the average f... read more
Location details
3700 Sturbridge Ct, Hilliard, OH, 43026, United States
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Very nice people. A lot of turnover with staff so you're seeing a lot of different faces. There is also no Nurse onsite overnight, which we didn't know initially.
We were attracted primarily by the location, the flat rate pricing structure, and the impression we had after touring. I have recommended to others. Ashford was filled with staff and residents that quickly became friends.
For the most part it's been good.
Response is extremely slow. Clean. Food is ok. Not a super comfortable environment. But very nice and knowledgeable staff.
I'd say it was an overall good experience. He never ate in the dining room, and didn't participate in any activities.
They expect all people to have computers and printers when this is not the case. I struggled to set up paying my bills. After many correspondences I finally accomplished getting my bills paid. I was concerned about my credit score. I don’t like being late or confused.
We'd recommend Ashford. Our selection was based on the high ratings we found, on the convenient location, and the simplicity of their pricing structure.When we visited, we were impressed with the cleanliness and arrangement of the suites. Food quality was also a factor, and Ashford seem to excel in this area.
People there genuinely want to help residents. There was a good vibe and atmosphere when we arrived. People were around and staff was very interactive with them.
This is a better community than where my loved one has been in the past; however, there is still room for improvement. It would be nice to see the staff be able to be more cognizant of putting the hearing aides in for our loved one, assistance in getting our loved one to the restroom, and communication with the family. The family's emails and calls will go unanswered and the staff won't return the requests for call backs. There is still room for improvement when it come to the follow through. There is some staff that are ver... read more
Frequently asked questions about The Ashford at Sturbridge
How is The Ashford at Sturbridge rated?
The Ashford at Sturbridge has a 4.5 star rating with 46 reviews.
When is The Ashford at Sturbridge open?
The Ashford at Sturbridge is open now. It is open 24/7.