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The Ashford at Sturbridge
- Assisted Living Facilities
- Hilliard, OH
About this business
The Ashford at Sturbridge, launched in 2019, is a beautiful and quaint independent and assisted living community tucked away in the heart of Hilliard. At most communities, you either accept less than the quality care you need and deserve or you spend more than you should. The Ashford at Sturbridge is different. It was designed to strike the right balance between services & amenities and affordability & peace of mind. Which is why this community is part of the #1 rated Ashford communities but costs 15% less than the average f... read more
Location details
3700 Sturbridge Ct, Hilliard, OH, 43026, United States
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For the most part it's been good.
Response is extremely slow. Clean. Food is ok. Not a super comfortable environment. But very nice and knowledgeable staff.
I'd say it was an overall good experience. He never ate in the dining room, and didn't participate in any activities.
They expect all people to have computers and printers when this is not the case. I struggled to set up paying my bills. After many correspondences I finally accomplished getting my bills paid. I was concerned about my credit score. I don’t like being late or confused.
We'd recommend Ashford. Our selection was based on the high ratings we found, on the convenient location, and the simplicity of their pricing structure.When we visited, we were impressed with the cleanliness and arrangement of the suites. Food quality was also a factor, and Ashford seem to excel in this area.
People there genuinely want to help residents. There was a good vibe and atmosphere when we arrived. People were around and staff was very interactive with them.
This is a better community than where my loved one has been in the past; however, there is still room for improvement. It would be nice to see the staff be able to be more cognizant of putting the hearing aides in for our loved one, assistance in getting our loved one to the restroom, and communication with the family. The family's emails and calls will go unanswered and the staff won't return the requests for call backs. There is still room for improvement when it come to the follow through. There is some staff that are ver... read more
They are doing good with the medication management. They are really nice, when they offer one-on-one care. They could improve on the cleanliness of the room. We picked this community, because it looked the best and the marketing person was outstanding.
Overall it has been a good experience so far, but we do wish it was a little cleaner that has been out biggest complaint. The house keeping could use some improvement and consistency. However the staff members have been great to work with, they are very friendly and our loved one is well taken care of. We will even ask them how they are being treated and no complaints at all. We have seen a few of the meals and our loved one seems to be quite happy. They haven't participated in the activities yet but there is plenty offered ... read more
Frequently asked questions about The Ashford at Sturbridge
How is The Ashford at Sturbridge rated?
The Ashford at Sturbridge has a 4.5 star rating with 45 reviews.
When is The Ashford at Sturbridge open?
The Ashford at Sturbridge is open now. It is open 24/7.