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The Ashford at Sturbridge
- Assisted Living Facilities
- Hilliard, OH
About this business
The Ashford at Sturbridge, launched in 2019, is a beautiful and quaint independent and assisted living community tucked away in the heart of Hilliard. At most communities, you either accept less than the quality care you need and deserve or you spend more than you should. The Ashford at Sturbridge is different. It was designed to strike the right balance between services & amenities and affordability & peace of mind. Which is why this community is part of the #1 rated Ashford communities but costs 15% less than the average f... read more
Location details
3700 Sturbridge Ct, Hilliard, OH, 43026, United States
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They are doing good with the medication management. They are really nice, when they offer one-on-one care. They could improve on the cleanliness of the room. We picked this community, because it looked the best and the marketing person was outstanding.
Overall it has been a good experience so far, but we do wish it was a little cleaner that has been out biggest complaint. The house keeping could use some improvement and consistency. However the staff members have been great to work with, they are very friendly and our loved one is well taken care of. We will even ask them how they are being treated and no complaints at all. We have seen a few of the meals and our loved one seems to be quite happy. They haven't participated in the activities yet but there is plenty offered ... read more
The Ashford is a really nice community and we have met a lot of the tenants and they are very friendly. We would recommend this community to other families if it fits the needs and situation of their loved ones. With the turnover rate the way it is right now with everyone, we feel that we have to be here everyday to make sure our loved one is getting our of bed, being dressed properly, hair brushed, etc.
This was a very nice community. It didn't feel as welcoming as some of the other communities we toured.
We chose The Ashford because it was very clean, everyone was super friendly, and they have a 2 year program where you pay 2 years and then Medicaid takes over. [name removed] the girl who took us around was great. They are having issues finding staff as everyone is. The staff who are there are willing to go the extra mile to make up for it. I would tell others to make sure to tell others un the beginning to be there for your loved one since they are short staffed, It takes a little while for them to get acclimated and know w... read more
I think the biggest issue right now is they are having staffing shortages. My loved one has had problems with getting her room cleaned properly, but they're trying to remedy that. They've had a Covid outbreak as well. But overall things are good. The care is good. She seems to like the food. She also seems to really like the activities. They're just having staffing issues, like everybody else right now.
The sales manager [name removed] was absolutely fantastic he gave us the best first impression. Our loved one needed to move in within 2 days and since we were not able to get his furniture moved in [name removed] went out and bought a TV, bed sheets, and bathroom towels. He was able to set up our loved ones room so quickly and he was amazing. Before moving in we spoke with other families who had loved ones here, and they never heard a bad word.
The staff is very good with their responses on questions and concerns from the family. They have lots have activities available for the residents to participate in, and they even take the residents out on bus rides.
Beautiful place. Very friendly staff. Lots of activities and great location.
Frequently asked questions about The Ashford at Sturbridge
How is The Ashford at Sturbridge rated?
The Ashford at Sturbridge has a 4.5 star rating with 46 reviews.
When is The Ashford at Sturbridge open?
The Ashford at Sturbridge is open now. It is open 24/7.