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The Ashford at Sturbridge

4.1

About this business

The Ashford at Sturbridge, launched in 2019, is a beautiful and quaint independent and assisted living community tucked away in the heart of Hilliard. At most communities, you either accept less than the quality care you need and deserve or you spend more than you should. The Ashford at Sturbridge is different. It was designed to strike the right balance between services & amenities and affordability & peace of mind. Which is why this community is part of the #1 rated Ashford communities but costs 15% less than the average f... read more

Location details

3700 Sturbridge Ct, Hilliard, OH, 43026, United States

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4.173 reviews
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Anonymous's profile image
8 months ago

The facility itself is beautiful and the apartments are nice, however for an assisted living facility they didn't want to do much of the "assist" Getting the agreed upon assists (present during showers 3xs a week, laundry, assisting w hearing aides, checking on him to get him to the dining room or see if he needed help getting dressed. My father was supposedly on a floor for a higher level of care and more often than not, when visiting after lunch, early evening hours or weekends, there was absolutely no one on the floor. I ... read more

Anonymous's profile image
a year ago

We would not recommend this to a friend because my mother's care was poor as she was in her final days. They do not have enough staff to take care of all the residents. Their advertising is very misleading, leading. Want to think that they have 24 hour nursing care when they do not. We picked this, because it seem to be the best value however, with what we know now we would be never picked it again 

Anonymous's profile image
a year ago

I would never never never recommend this place The place looks clean but when I went to clean something off the floor the paper towel was black. So looking clean and being clean are too different things. On multiple occasions I found my husband saturated in urine. Multiple used diapers in the floor and toilet backed up. Even when providing medicine instructions to the head nurses u found they were making many mistakes with his medications. Head nurse pharmacy and working nurse had very poor communication. Also meds are given... read more

Laura's profile image
3 years ago

The main reason we went here in the first place was because of certain staff who we really liked but they have all left and it is chaos. Because they are short staffed, things are not being done as they should be. They have never been fully staffed since she moved in. We are constantly having to do things that they say they would be doing. One of the main reasons we moved her here was because of the activities and they don't have any going on because they cannot find an activities director. They are raising the prices 8% and... read more

Frequently asked questions about The Ashford at Sturbridge

How is The Ashford at Sturbridge rated?

The Ashford at Sturbridge has a 4.1 star rating with 73 reviews. 

When is The Ashford at Sturbridge open?

The Ashford at Sturbridge is open now. It is open 24/7.