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We don’t recommend are experience’s. Thank you .
Business response:
Hi Jerry, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!^J
I did not receive the doors I ordered
The reason for my ultimate disappointment was the way the shelving was handled (or not, as the case may be) - because it was never ordered! If I had not followed up on it, I would never have received them! That was a real black mark against this company, and the explanation for the lower rating.
My bathroom is not right. It’s supposed to be a gray floor. I have not had hot water in over a week. Parts are missing. It’s not all the way hooked up. They’ve wasted my time they’ve not answered phone calls. I would love for somebody to call me and I’d love to talk to them 443-243-3715.
Project is not finished.....one day install close but not complete and have had no communication as to when it will be done...... I feel scammed
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Did not deliver the cabnets I ordered and made no condensation.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Not done as explained during sales pitch.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
The Bath Authority of Baltimore has a 4.3 star rating with 163 reviews.
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