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The Brennity at Vero Beach Senior Living
- Retirement Homes
- Vero Beach, FL
About this business
Location details
7955 16th Manor, Vero Beach, FL, 32966, United States
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Very impressed with facility. Very clean and appealing decor. Staff friendly and attentive. Ann was great at answering our questions and giving us alternatives to house both parents. However they do not have a one bedroom apartment situation. The rooms were too clinical in appearance especially knowing my mother-in-laws expectations at this time. The memory unit would be perfect for my father-in-law alone. There are some apartment type facilities in Lexington, Ky that we'll be checking out. Otherwise will definitely keep Bre... read more
My 98 year old father-in-law has been at the Brennity at Vero Beach for 6 weeks. I am very please with his experience. He is in the assisted living section with the highest level of care. He has his own room with his own furnishings. The people are very nice and attentive. I love how when he needs help (and it is often) he presses the button and it goes to a personal beeper on the aides hip. They can find him wherever he is one the premises. There are many activities so he is not sitting in his room. So far it has been a won... read more
A very clean and pleasant facility. Staff is both friendly and caring. Cost may be an issue for some potential clients.
Loved it not affordable
The staff knows what they are doing and knows how to care for the elderly. They have activities going during the afternoons that get everyone involved. I chose this for my mother because it has the homey feeling and it is only one level so there are no steps or elevators. My mother says the cooking is like home. The staffs know everyones names and greet you by name basis.
Looks very nice.
Brennity might not suit you! Cottage can be nice, but my experience has not. The cottage was not painted as promised and the selling agent for Brennity lied about it. So my house has nail holes, wall that are damaged and the house next to mine is a ghetto. Selling agent avoided talking about it! Horrible condition and management knows and does nothing about it as it continues to deteriorate. I have fallen twice...once in a hole in my back yard. Turned my ankle fusion, and then in the main building when the director's dog kn... read more
Business response:
Thank you for taking the time to leave a review. At The Brennity at Vero Beach, we strive to ensure an exceptional living experience for all of our residents and appreciate receiving feedback from them so we may continue to improve. We understand that you’ve spoken with our Regional Director of Operations, Erik Hammerquist, to discuss your concerns. If you have any additional questions or concerns, feel free to contact him at [removed] and he will be happy to have a conversation with you.
We had our parents there for over 3 years with the last year costing over $108,000. We had to move them to a higher level care in January 2019. The Brennity agreed to stop charging as we turned the rooms in January. They continued to auto debit out of their accounts in February. They agreed to refund February for both our parents and never did. On top of it never returned even one phone call, then mom passed in February and this overcharge issue is still not resolved. This is a $10,000 overcharge that was never refunded as a... read more
My mother is a resident. I am so pleased with everything and everyone I have met. There is a smile on everyones face. Always a pleasant acknowledgement. Asking my mother if there is anything she needs. Escorting residents to the dining room and then back. Hobo Jim was such a joy to see the people moving in there chairs and even a couple dancing. It is like a resort. The dining room waiters so polite. Constantly refilling glasses. Yes mam! That You don't hear. I cant say enough about the overall atmosphere. I am at ease knowi... read more
Frequently asked questions about The Brennity at Vero Beach Senior Living
How is The Brennity at Vero Beach Senior Living rated?
The Brennity at Vero Beach Senior Living has a 4.4 star rating with 166 reviews.
When is The Brennity at Vero Beach Senior Living open?
The Brennity at Vero Beach Senior Living is open now. It is open 24/7.