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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Good
Exceptional
Good El desayuno
Business response:
Thank you for your feedback. We’re glad you stayed with us, though we’re sorry to hear that breakfast did not meet your expectations. Your comments are important to us, and we will review them with our team to improve the experience for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future. EZ
For the price it wasn't bad for a one night stay. The room had a temporary ac unit and there were a lot of bugs. The value and the location was very nice.
Business response:
Thank you for sharing your feedback, Ryan. We’re glad to know you found value in our location, though we’re sorry to hear about the issues you experienced with the AC and pests. Your comments are important to us, and we’ll be addressing them with our team to ensure improvements are made. We hope tp host you again where we can exceed your expectations.
Custo benefício A piscina estava em obra , o hotel não oferece muito conforto todavia é barato para uma estadia breve e perfeita A localização
Business response:
Thank you for sharing your feedback. We apologize for the inconvenience caused by the pool construction during your stay. We're glad to hear that you found our hotel affordable and suitable for a short visit. We’re continuously working to improve our facilities and hope to provide you with an even better experience next time! JC
Overall, the hotel has potential, but more attention to details would make the stay much better. The room was generally fine, though the bathroom door didn’t close properly and the floor was a bit worn, making it uncomfortable to walk barefoot. After cleaning, the floor towel was removed but not replaced. The main pool was under renovation, and the rooftop pool could use better care, as it didn’t look very clean. The room also didn’t have a safe, which would have been convenient. The hotel has a very convenient location and ... read more
Business response:
Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our convenient location, reasonable pricing, and the helpfulness of our reception team, especially with your luggage after check-out. It’s also wonderful to know that our lobby staff made a positive impression with their friendliness and attentiveness. We do, however, regret the inconveniences you encountered during your stay. Your feedback regarding the bathroom door, the condition of the floor, and the missing floor tow... read more
Exceptional
Exceptional
A fun 3 day weekend to celebrate a friend's birthday! The expense of food and drinks was very high compared to other areas. The staff was helpful and friendly. The room was large and in great condition. The bed was comfortable. It is a great location close to the beach, restaurants, and shops.
Business response:
Thank you so much for your kind words! We're glad to hear you enjoyed the spacious room, comfortable bed, and our convenient location near the beach, restaurants, and shops. It’s also great to know our staff made a positive impression! We understand your concerns about the cost of food and drinks and truly appreciate the feedback—it helps us explore ways to provide better value for our guests. We hope to welcome you back again soon!
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 8,890 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.