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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Very Good La ubicación
Business response:
Thank you, Marcelo, for your review and great scores. We’re glad to hear you enjoyed our excellent location and appreciated the service from our staff. We hope to welcome you back on your next visit to Miami! Emily- Guest services
Wonderful
Regular No cuentan con parqueadero y no han regresado el depósito de 100 dólares que piden por adelantado a pesar de entregar la habitación en buen estado, ya que informaron que se regrsaba en 7 días hábiles, eso fue el 18 noviembre y a la fecha hoy 04 diciembre no han regresado el dinero La ubicación.
Business response:
Thank you for your feedback. We are glad you enjoyed our location and would like to clarify that the $100 amount is a temporary authorization, not a charge, and it is released after a successful room inspection at checkout. Once the authorization is released by our hotel, the timing of when it disappears from your pending transactions depends on your bank or card issuer. We recommend contacting the hotel directly or our reservations department so we can confirm when the authorization was released unless there was an issue id... read more
Exceptional
Overall it was a nice place with good reception The discussion in the neighbor was loud to the extend that could hear what they were discussing. The location was a nice place.
Business response:
Dear Bako, Thank you for the feedback. I’m glad to hear that you found the location nice. I’m sorry, however, that the noise from the neighboring area was loud enough to disturb you. We appreciate you bringing this to our attention, and we’ll look into ways to help ensure a quieter and more comfortable experience in the future. Regards, Reservations Team
Very Good
Very Good Everything was great… the location was perfect the staff was very kind and accommodating and also very efficient… rooms were very clean…. I would definitely stay again
Business response:
Hi Deshonda! Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed your stay and found the location convenient, the team kind and accommodating, and the room clean. It’s wonderful to know everything went smoothly for you, and we truly appreciate your kind words. We would be happy to welcome you back on your next visit.
Good
A few nights before a cruise. All ok The hotel was a bit outdated however it was in a great location. The free happy hour was great and a good meeting point for guests. Service was good and check in and out was easy. Wifi and air con worked well. Taco Taco restaurant was part of the Complex and had a nice vibe. The value for money was fantastic. Will rebook in a few weeks time following a Caribbean cruse.
Business response:
Thank you for sharing your experience! We’re glad to hear that you enjoyed our central location, the free happy hour, and the convenience of Taco Taco. It’s great to know that check-in/out, Wi-Fi, and air conditioning met your expectations, and that you found excellent value for money. We look forward to welcoming you back after your Caribbean cruise—it will be a pleasure to have you stay with us again! Jensy
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 8,890 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.