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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Pleasant There were aints everywhere and when it rain water would leak on the floor
Business response:
Hello Jessica, thank you for your review. Our apologies for any issue you may have had with the room. We hope you were able to get this resolved with the front desk staff or a Manager during your visit. Please consider us again where we can make it a 10/10. TM, Guest Relations
nice no free parking location
Business response:
Hi Jose, thank you for your wonderful review! We have the best location only steps to the beach, shops, attractions, and entertainment. We are a historic property, so we do not have parking at the hotel, but valet service is available via a third party for $40 per day, plus taxes. There is also a public parking garage located nearby. We welcome the opportunity to host you again soon. TM, Guest Relations
Good Bathroom . Location is perfect, room is ok but bathroom was so small. Car parking not available. Vale is 43 dollars.So expensive for night.
Business response:
Hello Ersel, thank you for your review. We're glad you liked our perfect location in the heart of SoBe. We are a historic hotel, so we don’t have a garage or parking lot, which is extremely typical for Miami Beach. Newer hotels have their own parking, but the nightly rate is similar to our valet service. We hope you will consider us again in the future. TM, Guest Relations
Good O banheiro não possui lugar para pendurar toalhas ou itens de higiene pessoal A arrumação é limpeza do quarto só acontece se pedirmos. Não possui pontos de força acessíveis para carregar computador e celular. A ducha do chuveiro é bem fraquinha. A localização é muito boa, travesseiros e cama bem confortável e funcionários muito atenciosos.
Business response:
Thank you for your review Debora. It's nice to know that you liked our great location and friendly service. We offer housekeeping service every 3rd day of your stay. In addition, we will remove trash and replace towels daily. At any time during your stay, you may stop by the front desk to request additional items such as towels or amenities. We appreciate your feedback. TM, Guest Relations
I would recommend this stay for family and friends! I liked everything. I have no complaints. I liked how I got upgraded to a suite. It was nice!
Business response:
Hi Jazmine, thank you for your amazing review! We work hard to ensure that our guests have a nice stay, so it's always gratifying when we receive such positive feedback. It was our pleasure to host you and we appreciate your recommendation. We welcome you to join us again in the future. TM, Guest Relations
Very Good
Could be better The room was not so clean, for example if you move some furniture it was dirty below this. When I arrived I wanted to use the bathroom next to the counter and it was dirty. They couldn’t keep my luggage for 2 hours due to they don’t offer storage luggage. The pillows
Business response:
Hello Carlos, unfortunately, luggage storage is not available, for any length of time, due to liability and safety concerns. Our apologies for any inconvenience. We appreciate your feedback. TM, Guest Relations
Exceptional
Wonderful The pool was not clean enough, but I understand because it was raining a lot the previous days. However, there should be taken into account. I had 12 hours layover in Miami and I wanted to rest a bit before my next flight. I decided to book a place where I could sleep, relax and eat well. I foung The Catalina and from the very beginning the service was really attentive, they allowed me to do an early check in (Thanks so much Cindy and Mariela) The room was neat and comfortable, I used the pool spaces to relax and r... read more
Business response:
Thank you for your wonderful review Andrea! We're happy to hear that you had a nice stay. It's rewarding when we receive such positive feedback. It was our pleasure to host you and we welcome you to stay with us again when you are back in Miami for a longer stay. TM, Guest Relations
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,365 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.