This profile has been claimed by the business owner or representative.
The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
Get directions
Really can’t wait to come back! I loved how convenient it was the location is perfect and the amenities are great. The day workers were the best part of the stay. So accommodating. I wish I could remember all their names but Mariela and her supervisor were so kind and understanding whenever my bf and I had some issues.
Business response:
Hi Farhana! It's excellent to know that you had such a fantastic experience with us! We care about the enjoyment and satisfaction of our guests and your praise of our team is very rewarding. We can't wait to host you again when you are back in Miami. TM, Guest Relations
No volvería No guardan maletas para vuelos q se tienen en la noche una gran falla Ubicación y personal
Business response:
Hello Hanna, unfortunately, luggage storage is not available due to liability and safety concerns. Our apologies for any inconvenience. Thank you for your review. TM, Guest Relations
Wonderful Can’t really think of anything The staff is amazing!
Business response:
We work hard to ensure that every guest has a comfortable and enjoyable experience, so it is gratifying to read your compliments about the impeccable hospitality provided, Sheri! We welcome you to join us again when you are back in Miami Beach. TM, Guest Relations
my overall stay experience was good I was book again for sure hallway ceiling was leaking . and elevator was small and slow good hotel room , great service
Business response:
We're happy to know that your overall stay went well! We are a historic hotel, built in the early 1900’s, so our elevators are small. Any issues with the hallway is immediately corrected by our maintenance staff. We hope to host you again for a future stay. TM, Guest Relations
Excelente No había una máquina para café Aseo, ubicación, atención.
Business response:
Hi Priscilla! Thank you for a terrific review. We're happy you had a great stay, but we don't offer coffee makers in the rooms. However, our restaurant, Maxine's Bistro & Bar, serves breakfast and hot beverages all day. We hope you will visit us again when you are back in Miami Beach. TM, Guest Relations
Pleasant They deducted $300 dollars as retention and to this day they still have not returned it to me and now if no one responds. Poor service at the front desk , since the check in till so far. I like the location and the cleaning services is good.
Business response:
Thank you for your review Jhon. We're happy you liked our great location and the accommodation was comfortable for you. I show your hold was released three weeks ago, so your financial institution will determine how soon it’s released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. If you have any further questions regarding the incidental hold, please contact your issuing bank/credit card company. TM, Guest Relations
Wonderful
Very Good
Exceptional
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,365 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.