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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
The restaurant decor is outdated and looks old. We waited at our table for over 20 minutes for a servicer to come over and that was after we had a say something. They didn’t bring enough silverware for the table either. When we were helped the food took a long time for the food to come out and the restaurant was empty. The food was good but the service and atmosphere were a disappointment.
Business response:
Kacey, thank you for taking the time to leave us a 3-star review for our Norwood location. While we're glad you chose to dine with us, we're keen to understand more about your experience so we can ensure it meets our high standards in the future. We're continually striving to provide exceptional food and service, and your feedback is crucial in guiding our improvements. We hope to welcome you back again soon for a more satisfying dining experience.
Great menu, friendly service in a relaxing atmosphere.
Business response:
Thank you for your kind words! We're delighted to hear that you enjoyed our menu selection and experienced friendly service in a relaxing atmosphere at The Chateau. It's our goal to provide a comfortable and enjoyable dining environment for all our guests. We look forward to your next visit.
The food is always good. We do the call ahead since we are about 30 minutes away. Waitress was new, but, attentive and courteous.
Business response:
Thank you for your continued patronage and for taking the time to share your experience. We're glad to hear that you consistently enjoy our food and find our call-ahead service convenient, especially given your travel distance. It's also great to know that our new waitress was attentive and courteous during your visit. We're committed to providing excellent service at The Chateau, and we appreciate your recognition of our staff's efforts. We look forward to your next visit and the opportunity to serve you more of our Italian... read more
The waiter we had told a crude joke. Wasn’t appreciated and not very professional. Other than that it was fine. Seating near the windows is a lilt cold but a nice view of the water.
Business response:
Thank you for taking the time to provide feedback about your recent visit. We're glad to hear that you had an overall positive experience at our restaurant, despite the incident with the waiter's joke. We apologize for any discomfort this may have caused. We will address this matter internally to ensure our staff maintains professionalism and provides a pleasant atmosphere for all our guests. We're also grateful for your feedback about the seating near the windows. We'll take your comments into consideration as we continuall... read more
Chris was great and the food was great as well. Always great dinner and service here.
Business response:
We're thrilled to hear about your great dining experience with us! It's wonderful that Chris provided you with great service during your visit. Our team takes pride in delivering exceptional dining experiences, and it's fantastic to know that you found the food to be great as well. We appreciate your kind words and your recognition of the value we offer. Your satisfaction means a lot to us, and we look forward to serving you again soon.
My favorite restaurant and it didn't disappoint.
Business response:
Thank you for your wonderful feedback! We're absolutely thrilled to hear that Chateau is your favorite restaurant, and we are honored to have the opportunity to consistently meet your expectations. Once again, thank you for your loyalty, and we can't wait to welcome you back to your favorite restaurant soon!
Chateau was above average, huge menu, reasonable price, good sized portions, lots of room. Didn't mind putting my own cream/whipped cream on the Irish coffee. Would go back again
Business response:
Thank you for sharing your feedback with us. We're delighted to hear that you found your experience at Chateau to be above average and that you appreciated our extensive menu, reasonable prices, generous portions, and spacious dining area Your positive comments and the fact that you'd be willing to return mean a lot to us. We look forward to welcoming you back and providing you with another wonderful dining experience in the future.
windows could be cleaned for a better view of the water. the inside is nothing special could use candle light at the tables price was a little high food was very tasty and good amount, it cost $107.00 with the tip for lunch 2 people only 1 beer and 1 mixed drink
Business response:
Thank you for your 4-star review and for your feedback about your recent visit to The Chateau. We're pleased to hear that you found the food tasty and the portions satisfactory. Your suggestions regarding the windows and the ambiance inside are appreciated, as they help us enhance the overall dining experience. We understand your concerns about the pricing and will take your feedback into account as we continuously strive to balance quality and value. We hope to welcome you back soon and provide an even more enjoyable experi... read more
The Waterview seating provided an excellent view, or our dining pleasure. We were not rushed at all, and allowed to enjoy a family get together. I would definitely go back to this restaurant in the future. The menu included a variety of Italian dishes, including a number of daily specials for our selection.
Business response:
Thank you so much for choosing The Chateau for your family gathering, Tony. We are delighted to hear that you had an enjoyable experience and appreciate your kind words about the Waterview seating, service, variety of Italian menu options, and daily specials. We strive to exceed expectations with every meal and welcome feedback from our guests on how our food, service and atmosphere can be improved. Our team loves providing a cozy and comfortable dining environment for all of our visitors as it encourages lovely memories lik... read more
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 2,024 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is closed now. It will open at 11:30 a.m.