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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Owned and operated by the Nocera Family, the Chateau opened in 1933 and set the standard for providing the tradition of Italian family dining, friendly service and quality food at reasonable prices for its customers.
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 4:00 p.m. to 8:00 p.m. | |
| Wed | 4:00 p.m. to 8:30 p.m. | |
| Thu | 4:00 p.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
Jenna was awesome. Food was great and service was fast.
Business response:
Thank you so much for your 5-star review, Jason. We are delighted to hear that everything was great on your visit. It's wonderful to know that Jenna provided you with the fast and attentive service expected of our staff at The Chateau Norton - she will be pleased to hear your kind words. We appreciate you choosing us as your dining destination and hope to see you again soon!
Had a nice meal in a relaxing setting. We had spinach salad; his with shrimp an mine with grilled chicken. Wait staff was very patient and understanding with two hard or hearing individuals
Business response:
Thank you for visiting The Chateau Norton, Dinah! We are thrilled to hear that you enjoyed your meal and the relaxing atmosphere we strive to create. Your compliments of our wait staff in being patient and understanding with two hard or hearing individuals is especially appreciated. We work very hard to make sure all guests feel welcome and valued. Thanks again for taking the time to review your experience, and we look forward to welcoming you back soon!
There were 5 of us and we got seated in a bar/lounge area. The person that seated us asked if the lounge was acceptable, but since we had never been there we didn't know what the lounge was like. It was a little loud. The drinks were good. The food was just good. Mine was not warm enough, but other people said theirs was hot. Thinking mine may have sitting around for a while. A huge menu with many offerings.
Business response:
Thank you for your thoughtful review, James. We apologize that the seating of your party of 5 was in our lounge area without being offered an adequate description of what this entailed. The Chateau Norton prides itself on delivering quality service and we had a lapse in not providing more information on the restaurant layout and its different areas prior to assigning you to yours. We are thrilled that your drinks were good, however we regret if you felt that your meal may have been sitting out longer than expected. Our chef ... read more
Nice ambiance, quite but only because it wasn't busy. Food was decent; definitely homemade which is a huge plus. Service was good.
Business response:
Thank you for taking the time to review The Chateau Norton, Kelly. We're glad to hear that you enjoyed the ambience of our restaurant and appreciate your kind comments about the homemade food. It is also great to hear that our service was good; we strive to ensure a great experience for all our customers and it's wonderful that you felt taken care of. We hope you'll visit us again soon and look forward to welcoming you back with more opportunities to tantalize your taste buds!
We have had better at same restaurant. Food okay but not worth the price.
Business response:
Thank you for dining at The Chateau Norton, al43rus. We appreciate your feedback and we are sorry to hear that your experience was not perfect. Our goal is for every meal to be memorable and it sounds like that wasn't your experience. We would love the chance to make it up to you. Please don't hesitate to reach out if you ever visit us again and we promise that you will feel taken care of! Thank you again for being our guest.
Great place to meet friend and family . Always great meal Chicken Parm the best!
Business response:
Thank you for your fantastic review, Anonymous! We're so glad to hear that we've become a go-to spot for meeting with friends and family, and even more thrilled to know that our Chicken Parm is your favorite. We strive to make The Chateau Norton a place where families and friends can come together and enjoy amazing food while creating lasting memories. We look forward to seeing you again soon!
Scallops were small, and tasted ok. Priced like jumbo scallops at a higher end place, which this is not.
Good food and service! Exactly what I expected. Nice evening out!
Business response:
Thank you so much for your five-star review BRG999! We appreciate you spending an evening with us and taking the time to share your kind words. Our goal is always to provide our guests with delectable food, memorable experiences, and impeccable service – hearing that we delivered on this makes us incredibly satisfied. We look forward to seeing you again soon!
Great service. Server was engaging with a sense of humor and personality. Food was disappointing. Seemed like poor reheated frozen food
Business response:
Thank you for taking the time to review your experience at The Chateau Norton, Jeff. We are thrilled to hear you enjoyed the service and appreciate your feedback regarding the food. We strive at all times to provide top-notch dining experiences for our guests, and we regret that we did not meet that standard in your case. Your review highlights an area where we can improve moving forward so that all of our diners enjoy quality cuisine here at The Chateau Norton.
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.5 star rating with 1,639 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is closed now. It will open at 4:00 p.m.