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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Owned and operated by the Nocera Family, the Chateau opened in 1933 and set the standard for providing the tradition of Italian family dining, friendly service and quality food at reasonable prices for its customers.
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 4:00 p.m. to 8:00 p.m. | |
| Wed | 4:00 p.m. to 8:30 p.m. | |
| Thu | 4:00 p.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
The staff was very accommodating. Our waitress, Nicole, could not have been nicer. Pleasant with a quick smile. A First Communion celebration at nearby tables was loud but by no means annoying. Good to see a family enjoying each other.
Business response:
Thank you for the fantastic 5-star review! We're thrilled to hear that our staff was accommodating and that Nicole provided pleasant service with a quick smile. It's wonderful to know that you enjoyed the lively atmosphere created by the First Communion celebration. We look forward to welcoming you back to The Chateau for more great experiences!
Perfect lunch spot on the lake, great service and excellent food.
Nice, family friendly, affordable dinner. Nothing fancy, just good food at a good price and a nice pond view with lots of swans, ducks, birds...
Food was very good..Price point was great. The reason for my overall score of 3 was because they could have used more wait-staff. Place was very busy
We went for the Early Bird Special and were pleased with the variety, flexibility, inclusions and pricing. We both had Chicken Parm, which was very good. My husband had the Wedding Soup and Tapioca Pudding, which he enjoyed. The Coffee was very good as well. The Server was a bit too “flip” for us. When I asked for sugar, she asked me “what for?” And when I asked a few questions re how the EB worked and what I might substitute for Pasta, her response was “it is a good thing it is not busy with all the questions you are asking... read more
Return visit after several years. The location, service, and food were the main reasons for a return. We were pleased that the positive experiences we had in the past were repeated with this visit. Our food arrived hot, our server was attentive to our needs, then followed up to see that we received what we needed.
Business response:
David, thank you for the glowing 5-star review and for returning to dine with us after several years. We're delighted to hear that your recent visit lived up to the positive memories you had of our location, service, and food. It’s wonderful to know that everything from the hot food to the attentive service met your expectations again. We strive to provide a consistently excellent dining experience, and your feedback is a testament to our team's efforts. We look forward to your next visit and hope to continue making your exp... read more
Me and my family was a first time visitor. We were so pleased with the food. It was delicious and they didn’t skimp on the portions. We were so happy that it was not expensive. Reasonably priced. We will be back. 😊
Business response:
Gail, thank you for the fantastic 5-star review! We're thrilled to hear that your first visit with your family to our Norton location was a success. It's great to know that you found the food delicious and the portions generous, all at a reasonable price. We aim to provide great value and a welcoming experience for all our guests. We're delighted you're planning to return, and we look forward to welcoming you back soon for another enjoyable meal! 😊
Enjoyed a lovely luncheon overlooking the lake. Food and service were excellent. Greg, our server, is terrific! Hope to be back soon.
Business response:
Lucky7, thank you for the fantastic 5-star review and for choosing to dine with us at our Norton location! We're thrilled to hear that you enjoyed a lovely luncheon with the beautiful lake view, excellent food, and service. It's wonderful to know that Greg provided terrific service and contributed positively to your experience. We look forward to welcoming you back soon for another enjoyable visit. See you again!
Our server was the one who made all the difference. We frequent Chateau quite a bit (have for years). This is the first time we have ever been disappointed with the food. Soggy toasted raviolis, fries that tastes like they were fried with the same oil as the fish, broccoli that seemed ‘off’ and my chicken parm sandwich was just not up to your usual standards. We know we were a bit late (yes, we did call with our apologies) and the kitchen staff may have been turning over for the second shift. But our server, she was AWESOME.... read more
Business response:
Sara, thank you for your loyalty to The Chateau and for sharing your recent experience at our Norton location. We're sorry to hear that this visit didn't quite live up to the high standards you've come to expect from our food. It's concerning to learn about the soggy toasted ravioli, fries, and other aspects of your meal. However, we're delighted to hear that your server made a significant positive impact on your visit. Providing friendly and accommodating service, especially for our younger guests, is something we pride our... read more
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.5 star rating with 1,639 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is closed now. It will open at 4:00 p.m.