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The Chateau Restaurant Norwood
- Italian
- Norwood, MA
About this business
Location details
404 Boston-Providence Turnpike, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 11:30 a.m. to 9:00 p.m. |
We had a lovely lunch celebrating my friend's birthday. Our waitress was great too!
It was good, but not right ************************
Business response:
Thank you for your feedback, David. We’re glad you received great service, but we’d really like to understand what didn’t feel quite right about the rest of your experience. If you’re willing to share a little more detail, we’d appreciate the opportunity to learn from it. Thank you for dining with us at The Chateau Norwood.
Restaurant had a expansive menu to choose from, the food was excellent, and the restaurant was clean and well maintained.
Business response:
Thank you, Robert! We’re so glad you enjoyed your meal and the variety our menu has to offer. We also appreciate you noticing the care our team puts into keeping the restaurant clean and welcoming. Thank you for recommending The Chateau, and we hope to see you again soon!
We spoke to Jay about seating seven of us and he was quick to get the table set up and working with the team. Very friendly person. A server was Isabella. Great sense of humor and very quick to take our orders and get the food to us. Despite having other tables, she was always there asking if we needed anything else or if everything was OK. I had the Chicken supreme it was very good and so was everybody else's meal.
Business response:
Thank you, Paul, for your wonderful review! We're so glad Jay was able to get your party of seven comfortably seated and that Isabella took such great care of your table. We'll be sure to share your kind words with both of them—they'll truly appreciate the recognition. Thank you for dining with us, and we look forward to welcoming your group back to The Chateau soon!
The server was one of the best servers I have ever had. Attentive, personal, and caring
Business response:
Thank you, Matt, for your fantastic review! We're delighted to hear your server made such a lasting impression with attentive, caring service. Experiences like yours are exactly what we hope every guest enjoys at The Chateau. We appreciate your kind words and look forward to seeing you again soon!
It’s awesome. Can I wait to celebrate my birthday coming up? See you guys soon.
Business response:
Thank you, Eric! We're thrilled you had an awesome experience at The Chateau Norwood. We appreciate the 5-star review and are excited to welcome you back to celebrate your upcoming birthday. See you soon!
Had not been back to the Chateau (any location) in a few years as we noticed a decline in the food. Been going all my life starting with the original location in Waltham. We decided we wanted to stay local and opted to try the Norwood location again. We were pleasantly surprised! Food was very good and the service was good. Noise level was low. One entree came out warm- not hot. The waiter apologized and took it back and brought out a hot dish. We will put The Chateau back on our local rotation. Glad to see they improved the... read more
Business response:
Thank you, Paul, for giving The Chateau Restaurant Norwood another try. We're delighted to hear you enjoyed the food, service, and comfortable atmosphere during your return visit. While we regret one entrée wasn't served as hot as it should have been, we're glad our team was able to address it quickly. We truly appreciate your longtime support and look forward to welcoming you back again soon.
The waitress was awesome! Very attentive and fast to get what we needed. She had a great personality and made us feel like we were right at home. The food was excellent, delicious and satisfying. We always end up going back to The Chateau! Great restaurant!
Business response:
Thank you, Robin, for your wonderful review of The Chateau Restaurant Norton. We’re so glad to hear your waitress made such a great impression with her attentive service, warm personality, and the way she made you feel right at home. That kind of hospitality is exactly what we hope every guest experiences when they visit us. We’re also happy to hear the food was excellent, delicious, and satisfying. Knowing you continue to come back to The Chateau means a great deal to us. We truly appreciate your support and look forward to... read more
We haven’t been to The Chateau in a while and felt like having Italian for dinner. My wife had one of the trios and I had the Italian combos. The food and service was great!
Business response:
Thank you, Joseph, for your kind review of The Chateau Restaurant Norwood. We’re so glad you and your wife decided to stop in for Italian dinner and enjoyed both the food and service. It’s great to hear favorites like the Trio and the Italian Combo made for such a good visit. We love welcoming back longtime guests, especially when it feels like coming home to a classic meal. We truly appreciate your support and look forward to seeing you both again soon at The Chateau Restaurant Norwood.
Frequently asked questions about The Chateau Restaurant Norwood
How is The Chateau Restaurant Norwood rated?
The Chateau Restaurant Norwood has a 4.1 star rating with 1,925 reviews.
When is The Chateau Restaurant Norwood open?
The Chateau Restaurant Norwood is closed now. It will open at 11:30 a.m.