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The Chateau Restaurant Norwood
- Italian
- Norwood, MA
About this business
Owned and operated by the Nocera Family, the Chateau opened in 1933 and set the standard for providing the tradition of Italian family dining, friendly service and quality food at reasonable prices for its customers.
Location details
404 Boston-Providence Turnpike, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 11:30 a.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 8:00 p.m. |
Went to lunch with my father and was a lovely time. Staff kind and attentive. Food very good.
Great service, appearance of the dining room , good food
Business response:
Thanks for your feedback, Kristina! We're happy to hear you enjoyed the great service, inviting atmosphere, and delicious food at The Chateau Norwood. We appreciate your support and hope to welcome you back again soon! 😊🍽️
We always enjoy our meals there. This trip however we thought the wait service was very poor. Our meals were delivered cold. We requested water and didn’t get it until after we finished our main meal. We were never asked if we would like more coffee or tea. We will go back in the future hoping we don’t get the same service. We do also go to the restaurant in Norton and enjoy it there by the lake.
Business response:
Thank you for your feedback, John. We’re sorry to hear this visit didn’t meet your usual expectations. It’s disappointing to know the service fell short, and we sincerely apologize for the cold meals and delays in meeting your requests. We’re glad to hear you’ve enjoyed dining with us in the past, and we’re committed to ensuring your next visit reflects the quality and hospitality you’ve come to expect from us here at The Chateau. Your feedback will be shared with our team as we work to improve. We look forward to welcoming ... read more
Hostess was particularly kind to disabled member of our party. Also server Chrystina was perfect! We had a lovely long awaited family gathering. Thank you!
Business response:
Thank you so much, Terri! We’re delighted to hear your family gathering was a success and that our team, especially the hostess and Chrystina, made it even more special. Providing thoughtful and attentive service is what we strive for, and we’re thrilled we could help make your day memorable. We look forward to welcoming you back again soon to The Chateau!
The menu options are plentiful and the price paid for the food is a good value. My party of six waited an unusually long time to order. Once we ordered the food arrived fairly quickly, but generally the service could have been better and they really weren't that busy.
Business response:
Thank you for sharing your feedback, Richard. We’re glad to hear you found our menu options plentiful and enjoyed the value we offer. We apologize for the delay in taking your order and the overall service experience, especially given the quieter atmosphere during your visit. We appreciate your input and will use it to improve. We hope to provide you with a smoother and more enjoyable dining experience next time at The Chateau Norwood.
Had an early dinner before going to the Norwood Theater to see a John Denver Christmas Tribute. The food and service were great.
Business response:
Thank you, Joseph, for the fantastic 5-star review of The Chateau Norwood! We're thrilled to hear you enjoyed your early dinner with us before your show at the Norwood Theater. Knowing the food and service met your expectations makes us proud. We look forward to welcoming you back before your next outing or for any occasion!
Well, Danielle , our server, was wonderful. However, I ordered French onion soup and it was cold. I sent it back and it was so hot I burned my lip and throat. It never cooled down. NO restaurant should allow this to happen. We don’t plan on returning soon and it’s one of my favorite go to places.
All was good except host did not escort us to our table.
We are especially grateful to the manager, Jess, who defused a potentially embarassing situation. She handled it professionally and with good humor. A Class Act
Frequently asked questions about The Chateau Restaurant Norwood
How is The Chateau Restaurant Norwood rated?
The Chateau Restaurant Norwood has a 4.4 star rating with 1,528 reviews.
When is The Chateau Restaurant Norwood open?
The Chateau Restaurant Norwood is open now. It will close at 9:00 p.m.