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The Chateau Restaurant Norwood
- Italian
- Norwood, MA
About this business
Location details
404 Boston-Providence Turnpike, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
Excellent dinner. Great food, exceptional service from Mike, and we could actually hear our own conversation without shouting - something increasingly rare nowadays.
Business response:
Thank you, Jonathan! We’re so glad to hear you enjoyed a peaceful and delicious dinner with us. Mike will be thrilled to know his exceptional service made an impression. We agree—being able to enjoy good food and conversation without the noise is something special. We truly appreciate your kind words and hope to welcome you again soon!
This is the first time we've been disappointed with the Chateau: -It took very long to get orders. -Food delivery took extremely long. One entree came out almost 30 min before everything else. -Presentation of food was not the usual format. My turkey tips meal came on a smaller plate than usual, and all the items were piled on top of each other. I get turkey tips whenever we are at the Chateau, so the difference was apparent. It might be due to it being a holiday, but in any case for what we paid for our meal, I expected bet... read more
Business response:
Thank you for sharing your experience—we’re genuinely sorry to hear that this visit to The Chateau didn’t live up to the standard you’ve come to expect from us. We know how frustrating it can be when timing, presentation, and consistency fall short, especially when you're used to a reliable and enjoyable meal—like your go-to turkey tips. Holidays can certainly stretch our operations, but that’s not an excuse. We appreciate your loyalty and your honest feedback, and we’ll be sure to share it with our team so we can better man... read more
We had a later reservation due to a ceremony we were attending. Unfortunately, we did not know that the kitchen and bar both closed at 9pm. We felt very rushed. We were there for a really special occasion. There was definitely plenty of room for our large party and we all sat comfortably. My food was really good. I had the surf & turf, steak tips and haddock. Haddock was delicious. Left me wanting more. Unfortunately, this is the second time my daughter ordered the salmon there and said it was not cooked enough. She didn't b... read more
Cristina our waitress was terrific:) Food good as always
Business response:
Thanks so much, Joanie! We’re glad Cristina helped make your visit to The Chateau Norwood such a great one. We’ll be sure to pass along your kind words—and we’re happy to hear the food was just as you remembered. Looking forward to welcoming you back again soon!
I was surprised that that marinara sauce was different than on prior visits. It was sweeter and had little herb seasoning. The chicken cutlet was done perfectly. They skimped on the mozzarella. My husband liked his fried scallops and fries. It took too long for us to get water and the hostess brought bread over.
Business response:
Hi Catherine, Thank you for your honest feedback and for being a returning guest. While we're happy to hear your chicken cutlet and your husband’s scallops were a hit, we're sorry the marinara didn’t match what you’ve enjoyed in the past. We appreciate you pointing that out—as well as the service delays—and will be sharing this with our team. We hope you'll visit us again and give us another opportunity to make it a 5-star experience.
Food was delicious. Waitress was personable and professional.
Business response:
Hi Joseph, Thank you for the 5 stars! We’re so glad to hear you enjoyed your meal and that your server made you feel well taken care of. We truly appreciate your kind words and look forward to seeing you again soon!
Yummy dinner. Fresh fish and seafood. Broccoli cooked just right too. Ask for Danielle. A great waitress and lovely personality. Our first time and it was a hit! We will be back!
Business response:
Thanks, Sara! We’re so glad your first visit to The Chateau Norwood was a hit. Fresh seafood and perfectly cooked veggies? That’s what we love to hear! Danielle will be so happy to get your shoutout—we can’t wait to welcome you back again soon!
Everything was great, special thanks to waitress Kristen!
Business response:
Thanks so much, Robert! We’re happy to hear everything was just right, and we’ll be sure to pass your thanks along to Kristen—she’ll be thrilled to know she made your experience special.
Beautiful , great service , delicious food, nice and quiet atmosphere
Business response:
Thank you, Kristina! We’re so glad everything from the food to the service and quiet atmosphere made your visit a wonderful one. Your kind note means a lot—we’ll be here with open arms for your next visit!
Frequently asked questions about The Chateau Restaurant Norwood
How is The Chateau Restaurant Norwood rated?
The Chateau Restaurant Norwood has a 4.1 star rating with 1,338 reviews.
When is The Chateau Restaurant Norwood open?
The Chateau Restaurant Norwood is open now. It will close at 9:00 p.m.