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The Chateau Restaurant Norwood
- Italian
- Norwood, MA
About this business
Location details
404 Boston-Providence Turnpike, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
The menu options are plentiful and the price paid for the food is a good value. My party of six waited an unusually long time to order. Once we ordered the food arrived fairly quickly, but generally the service could have been better and they really weren't that busy.
Business response:
Thank you for sharing your feedback, Richard. We’re glad to hear you found our menu options plentiful and enjoyed the value we offer. We apologize for the delay in taking your order and the overall service experience, especially given the quieter atmosphere during your visit. We appreciate your input and will use it to improve. We hope to provide you with a smoother and more enjoyable dining experience next time at The Chateau Norwood.
Had an early dinner before going to the Norwood Theater to see a John Denver Christmas Tribute. The food and service were great.
Business response:
Thank you, Joseph, for the fantastic 5-star review of The Chateau Norwood! We're thrilled to hear you enjoyed your early dinner with us before your show at the Norwood Theater. Knowing the food and service met your expectations makes us proud. We look forward to welcoming you back before your next outing or for any occasion!
All was good except host did not escort us to our table.
We are especially grateful to the manager, Jess, who defused a potentially embarassing situation. She handled it professionally and with good humor. A Class Act
The Espresso Martini, beer, and wine were all very good. Three people ordered the trio's, one person ordered the lobster ravioli (and said it was excellent) and I stuck with my usual order of a house salad, toasted ravioli and a meatball. The one problem we had, and it was something that I have never run into in the past 65 years of going to Chateau restaurants, was there very little meat sauce served on the orders. I asked the waitress if we could get more, and she immediately brought out enough for everyone. Other than tha... read more
Business response:
Thanks for sharing your experience, Mike! We're glad to hear the drinks, food, and service were all very good, and we're especially happy that your waitress quickly resolved the issue with the meat sauce. It's great to know that after 65 years, The Chateau still delivers the quality and consistency you expect. We look forward to serving you again soon!
The Chateau was definitely a solid choice for my mom's birthday dinner. It was a comfortable setting with lots of room for crowds of all sizes, and a variety of menu options for all palates. Would return!
Business response:
Thank you, Annette! We're so glad you chose The Chateau for your mom's birthday dinner and that it was a hit. It’s great to hear you enjoyed the comfortable setting and the variety of menu options. We look forward to welcoming you back for more celebrations in the future! 🎉
Pleasant. Food good. Broiled scallops plentiful. Trio platter of Italian food pleased hungry grandson.
Business response:
Thank you for your review, Gupple! We're delighted to hear that you had a pleasant dining experience at The Chateau in Norwood. It's great to know that you enjoyed the broiled scallops and that the trio platter was a hit with your grandson. We look forward to welcoming you back soon!
Dinners were ample portions and excellent. Server was exceptional
Business response:
Thank you for the fantastic review! We're thrilled to hear you enjoyed our ample portions and excellent dinners at The Chateau in Norwood. It's wonderful to know our server made your experience exceptional. We look forward to serving you again soon!
Well, Danielle , our server, was wonderful. However, I ordered French onion soup and it was cold. I sent it back and it was so hot I burned my lip and throat. It never cooled down. NO restaurant should allow this to happen. We don’t plan on returning soon and it’s one of my favorite go to places.
Frequently asked questions about The Chateau Restaurant Norwood
How is The Chateau Restaurant Norwood rated?
The Chateau Restaurant Norwood has a 4.1 star rating with 1,347 reviews.
When is The Chateau Restaurant Norwood open?
The Chateau Restaurant Norwood is open now. It will close at 9:00 p.m.