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The Chateau Restaurant Norwood
- Italian
- Norwood, MA
About this business
Location details
404 Boston-Providence Turnpike, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
The food was ok, the piccata was terrible. The other meals were all decent. Staff was great and good quick service.
Business response:
Thank you for sharing your experience with us. We're glad to hear you enjoyed the service and had good, quick service at The Chateau. We're sorry to hear that the piccata didn't meet your expectations, it's typically a fan favorite so we'll be sure to check on this. Your feedback is important, and we'll work on making improvements. We hope to have the opportunity to serve you again and provide an even better experience on your next visit to The Chateau.
We had 2 small children with us and serving of the food was way too slow. We had 2 meals with allergy issues but it was still too long.
Business response:
Thank you for the 4-star rating! At The Chateau, we're delighted to offer a taste of Italy in a warm, family-friendly setting. We look forward to welcoming you back soon!
The place was crowded due to Mother’s Day but the service was good and the so was the food.
Business response:
Thank you for the 5-star review, especially on such a busy occasion like Mother's Day! We're thrilled to hear that despite the crowd, you experienced good service and enjoyed the food. It's important to us that all our guests have a positive experience, even on our busiest days. We appreciate your patience and are so glad you chose to celebrate with us. Looking forward to welcoming you back to The Chateau for another great dining experience!
Service was attentive, drinks strong , but the food it dated.
Business response:
Clark, thank you for sharing your thoughts and for the 3-star review. We're glad to hear that you found our service attentive and enjoyed the drinks. However, we're sorry that the food didn't meet your expectations and felt dated. We strive to provide a menu that balances classic flavors with contemporary tastes, and we appreciate your feedback as it helps us consider where we might refresh our offerings. We hope you'll give us another chance to impress you with updates that might better align with your tastes. Thank you for... read more
We were a group of 7. Everyone was happy with their dishes, including me. Baffled that the chicken Francase was a much bigger portion than the chicken parm I had recently, but that’s okay. The reason for the review is that our server was fabulous. A child and toddler were well seen to, and that’s everything!
Business response:
Granny, thank you for your 4-star review! We're glad to hear that your group of 7 enjoyed their meals at The Chateau, and that our service, especially for the children, was to your satisfaction. We appreciate your feedback on the portion sizes and will aim for more consistency. Thank you for acknowledging the fabulous service from our team. We look forward to welcoming you back soon for another great dining experience!
One of the very few places east of St Louis that has toasted ravioli--and very generous portions. The menu has a very good selection. My guests were very pleased with everything. Keep up the good work.
Business response:
Thank you for the glowing 5-star review of our Norwood location! We're thrilled to hear that our toasted ravioli and generous portions left such a positive impression. It's wonderful to know that your guests were pleased with their dining experience and that our menu selection met everyone's expectations. We're committed to maintaining high standards in both our cuisine and service, and your encouragement to "keep up the good work" is greatly appreciated. We look forward to welcoming you and your guests back again soon for a... read more
Good, food and beverage. Excellent service, ambiance, and noise level.
Business response:
John, thank you for the 4-star review and for dining with us at our Norwood location! We're delighted to hear that you enjoyed the food and beverages, and that you found the service, ambiance, and noise level to be excellent. We strive to provide an overall great dining experience, and it's wonderful to know that we've achieved this during your visit. We appreciate your feedback and look forward to welcoming you back for more enjoyable experiences in the future!
My partner and I went there for my birthday my meal was delicious his meal was not hot enough he said when you order fra diavolo must have lots of peppers he had the same meal last year that meal let him remember what it was like when he was in Italy
Business response:
Thank you for choosing to celebrate your birthday with us at our Norwood location. We're glad to hear that your meal was delicious, but we apologize that your partner's meal wasn't served hot enough. The quality and temperature of our dishes are important, and we're sorry we didn't meet these standards for his meal. We appreciate your feedback as it helps us improve our service. We hope you'll visit us again, giving us the opportunity to provide both of you with a fully satisfying dining experience.
My partner and I went there for my birthday my meal was delicious his meal was not hot enough he said when you order divino it should be hot
Frequently asked questions about The Chateau Restaurant Norwood
How is The Chateau Restaurant Norwood rated?
The Chateau Restaurant Norwood has a 4.1 star rating with 1,347 reviews.
When is The Chateau Restaurant Norwood open?
The Chateau Restaurant Norwood is open now. It will close at 9:00 p.m.