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The Congress Plaza Hotel & Convention Center

4.2

About this business

Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world. 

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,847 reviews
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Cecile's profile image
a year ago

Good location, but… The restaurant. My drink was nice, but the wait staff in the lounge would not come to the table to take our order. There were two people behind the bar, and only two customers seated at the bar. The Cobb salad came with no dressing, no bacon, and no chicken. But had some lovely crunchy avocados! I do understand that renovated properties can be a little less than perfect. But something as simple as replacing a worn toilet seat and horrible pillows should be a no-brainer! I love older hotels, and this one i... read more

Molina's profile image
a year ago

Exceptional 

Dr's profile image
a year ago

Very Good 

Gerald's profile image
a year ago

Very pleased and comfortable amenities, just wish it had a pool The rooms were old and out dated....and we didn't have much of a veiw from our window, but for the price I'm not upset at all. They all can't be spectacular city veiws. I'd go back there and stay again. I liked the price of the hotel and the location. Our hotel was close to nearly everything we wanted to see or do 

Greg's profile image
a year ago

Exceptional 

David's profile image
a year ago

It's fine if you don't plan to spend much time other than sleeping in your room. Hotel is just old and dated. Not much customer service (except in the morning when we left and when we checked in it was great). Otherwise staff didn't really acknowledge us. Decent hotel but for the price would probably stay somewhere else for the quality we received. It was a decent room to stay in for the one night we were there. Probably wouldn't stay there for more than one night. Being right on Michigan avenue was a huge plus. Room was cle... read more

Peterson's profile image
a year ago

Wonderful 

Michael's profile image
a year ago

Very Good Ordinary 

Kenneth's profile image
a year ago

Exceptional 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 4.2 star rating with 13,847 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.