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The Congress Plaza Hotel & Convention Center

4.2

About this business

Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world. 

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,847 reviews
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Easton's profile image
a year ago

Wonderful it was slightly out of date but not bad. the main light in our room flickered constantly I loved the old building 

Diane's profile image
a year ago

great location and great price! rooms are a bit small I love this place! I always try to stay here when I am in Chicago. great location 

Ingo's profile image
a year ago

Pleasant 

Verónica's profile image
Verónica 
a year ago

Good 

Natalie's profile image
a year ago

adequate for a short stay outdated bathroom and ceiling in bathroom was location 

Pietryga's profile image
a year ago

Great location and exactly what we needed. Only reason it’s not a 10/10 is because one of the elevators for the north tower even side was out of service. This made it very difficult to use the one remaining elevator when the hotel was busy. Ended up waiting for the elevator and having to wait for numerous trips for there to be space to ride down. Ended the trip with taking the stairs down the six flights to check out. Location was great, within walking distance to everything we wanted. Was able to park the car and leave it f... read more

Stephanie's profile image
Stephanie 
a year ago

Felt like a penthouse stay on a budget The room got too cold, and there was no way we could turn heat on before bed. Also, each bed only had one sleeping pillow as the rest were throw pillows. My bed was stiff, and I felt limited on where I could sleep due to one pillow. The door was locked but loose, so when others were closing their doors, ours would rattle like it was being opened. We were surprised by how large our room was and it’s view of the lake. We felt unbelievably lucky, and it set the tone for the rest of our tri... read more

S's profile image
a year ago

Go in with eyes wide open but overlook the little things and don't expect the Hilton. Biggest issues that may affect stay: it's an old building and everything just looks and feels old. And not in a charming b and b kind of way. It was sufficient, but I have to say that if we didn't have the larger double facing the lake, I'm not sure I would have been so happy with the hotel. I saw the floor plan and there are very few rooms that face the lake; the others face each other on the interior or the back alley. Not enough pillows ... read more

Laura's profile image
a year ago

Good The fact that housekeeping knocked on our door at 9 am looking to see if we were gone and check out wasn't til noon. When we left about an hour later, they were waiting in the hallway. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 4.2 star rating with 13,847 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.