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The Congress Plaza Hotel & Convention Center

4.2

About this business

Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world. 

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,851 reviews
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John's profile image
a year ago

Enjoyable stay in Chicago and Congress Plaza was a good place to stay downtown. The room seemed a little worn especially the carpet and the halls needed update. Beds were comfortable and bathroom was fine but towels were just barely adequate. There were not enough bed pillows...need more than 2 for king bed. We liked the location, value, and the family suite was ideal for our family...grandparents and daughter's family of 4. We walked, rode bus or subway to get to our destinations...which worked out well. 

Anonymous's profile image
Anonymous 
a year ago

Friendly staff who welcomed me each day. Breakfast was not included but it didn’t deter me for future stay. the location was close to my conference 

Sunney's profile image
a year ago

Wonderful 

Renee's profile image
a year ago

Great location, good value, very old, taken care of. Some updates to rooms needed but not horrible. The parking for 2 days was very expensive but I learned there are other places to park that would be less expensive for my next visit. The hallway on 9th floor was musty smelling along with the closet in our room. TV wouldn't turn on but someone came immediately and reprogrammed the remote. Coffee maker didn't work and the beds were a little hard for me. The location is premiere for what we were needing and the cost was very a... read more

Luca's profile image
a year ago

Wonderful 

Orlando's profile image
a year ago

The stay was great for travelers, especially those who want to explore city events. People were smoking in the hotel rooms. I did not have breakfast. The location was great and the room was clean and comfy. 

Heintz's profile image
a year ago

Good 

Katrina's profile image
a year ago

Good They stated there was room service but when we got there they stated you do not get room service unless you stay for more than 2 days. Front desk staff was not nice. Location, the room was nice and clean. Bell man was GREAT! 

Andrea's profile image
a year ago

Pleasant 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 4.2 star rating with 13,851 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.