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The Congress Plaza Hotel & Convention Center
- Hotels
- Chicago, IL
About this business
Location details
520 South Michigan Avenue, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful
Very Good
Great That we didn’t get to play pool because the table was occupied for a long time We had a nice stay, though the hotel is old, it was clean and rooms a good size and hotel a perfect location.
Exceptional
Very Good Flat pillows Location was perfect. Staff very friendly.
Overall my stay was good. I read comments previously and what was stated there is accurate and I was prepared that this I was always amazed by customer service in US in general as it was always as it’s best, however this time I was disappointed. As a guest of hotel I would expect staff to be more friendly towards guests. I found it weird also that such big facility has only one front desk clerk maximum two clerks at the time. Each time when I tried to reach out to front desk there was a line and there usually was one person.... read more
Very Good
Congress Plaza - Chicago Check-in was very quick and easy (it was really busy at the time with a concert in town that day). All the staff we met were very friendly. Rooms were clean and tidy. Restaurant food was excellent, with a great view over Grant Park. Location is ideal for a first time traveller to Chicago, close to major attractions, shopping and dining. Has its own fitness suite. This was my second time using this hotel for a vacation to Chicago.
Good pillow too hard the place is central. Good access to metro
Frequently asked questions about The Congress Plaza Hotel & Convention Center
How is The Congress Plaza Hotel & Convention Center rated?
The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews.
When is The Congress Plaza Hotel & Convention Center open?
The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.