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The Congress Plaza Hotel & Convention Center

4.2

About this business

Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world. 

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,890 reviews
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Marion's profile image
2 years ago

It’s a bit pricey for how old the facilities are. It’s honestly quite old and it could use a bit of refreshing on facilities. The location is really the best point. 

Justin's profile image
2 years ago

Good 

Gustavo's profile image
2 years ago

Very Good 

Jennifer's profile image
2 years ago

Exceptional Bathtub area needs attention, had mold and ceramic tub was dirty. You can use liquid bleach to kill the mold, and use a magic eraser sponge tto get ceramic cleaner. Room smelled musty. It would be nice to have a oil diffuser for the room with eucalyptus oil in it. Thank you. We loved the nostalgic look of the hotel. We love Chicago and all tge architecture of tge city. We loved the room service. And all the friendly staff. Thank you so much 

Julia's profile image
2 years ago

Affordable gem. We would book it again! Nothing, all good. Awesome. It’s a beautiful and historic building. We got a family suite for our crew of five. It was plenty of room and it was perfect for our overnight stay, before a long flight. The staff was very helpful and responsive. 

Nleld's profile image
2 years ago

Agréable Le mobilier un peu vieillot, mais avec du caractère La vue depuis la chambre. Même si les vitres n'étaient pas très propres 

Vicki's profile image
2 years ago

50/50 No hot water in 1st room but they quickly moved us to another room however that had no hot water when wanted a Saturday evening shower either. No safe in room 1 like stated and room 2 the safe did not work they did offer to have someone come in to fix it. Prompt to handle issues and the staff was great!!! 

Mairead's profile image
2 years ago

Exceptional Johnny the Bell Man was an absolute gentleman, organised our trip back to O Hare without a bother. So friendly& talkative. Oliver the Security Guard went above an beyond twice to find a package that i got delivered to the hotel for me. All the staff were so friendly. The hotel is just beautiful, rooms are fabulous. Location is so central. Thank you Congress Plaza Hotel !! We will be back! Mairèad & Jamie ( Ireland) 

Lucas's profile image
2 years ago

Pleasant 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 4.2 star rating with 13,890 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.