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The Congress Plaza Hotel & Convention Center

4.2

About this business

Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world. 

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,890 reviews
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Anonymous's profile image
Anonymous 
2 years ago

Exceptional 

Kayla's profile image
2 years ago

amazing staff super close to grant park. literally across street and super close to restaurants and parking garages 

Sophia's profile image
2 years ago

uncomfortable our condition didn’t work. pierce came to fix it and said it’s fixed now. He said he would bring up fans just in case it didn’t work. well we left for day and came back the room was extremely hot and uncomfortable the air didn’t work. I called front desk and they said they had no more rooms and they would bring us fans and we never got them again. this was the worst.we told the front desk and they said they couldn’t do anything g about it. we also found bugs in our room and took them down in a cup. we thought b... read more

Colleen's profile image
2 years ago

Exceptional elevators the decor was nice great view 

Maryaliceatthepalace's profile image
Maryaliceatthepalace 
2 years ago

Very Good The room was comfy and nicely updated but much smaller than expected. Had a three-day reservation, but had to request a new set of towels every day! Waited about 30 minutes for the bell captain to bring a cart to the room for our departure. Oh, and we paid valet pricing for parking that was self-serve (and couldn't access our vehicle for the duration of our stay). Directly across the street from Taste of Chicago at Grant Park! 

Tonya's profile image
2 years ago

Very Good The rooms are somewhat outdated, BUT clean, convenient and reasonable. It's a older hotel, with the presence of class, character, cleanliness and courtesy upon your arrival on the main floor and that's what brings me back EVERY time. Its ABSOLUTELY GORGEOUS The location was exceptional to the event and areas that we were interested in attending. 

Christie's profile image
2 years ago

Decent hotel nice rooms great location ordered room service breakfast prices didn't match by far Hallway ceiling dripping with water and hallways we're a mess due to people working on the ceiling Nice rooms great location 

Andrea's profile image
2 years ago

Old hotel but right downtown bathroom needs renovation 

Royce's profile image
2 years ago

Wonderful the location and the view from my room…. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 4.2 star rating with 13,890 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open on Monday at 9:00 a.m.