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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Sarah 
3 years ago

Exceptional 

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Manuela 
3 years ago

alles ok Zimmer ok, aber man merkt, dass es in die Jahre gekommen ist; keine regulierbare Heizung/klima; kein Zimmerservice wegen "Covid" 

Pasquale's profile image
Pasquale 
3 years ago

Great value for money, strategic location, spacious. Don't expect a warm welcome, though! Nobody at the reception at my arrival, had to wait 10 minutes for checking-in. At the end it worked out smoothly, but no excuses for the delay, no smile, barely hello... not truly rude but bordering that. Room service every other day, which was ok for me (especially given the new standards of the post-COVID world), but may be unpleasant to some. Great location, downtown and near metra station: You can walk to a number of attractions and... read more

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Stefania 
3 years ago

Not terrible but would probably not stay here again Antiquated. The room smelled like old cigarettes. It felt like staying in a motel. Old rugs, purple velvet blankets, shiny puffy curtains, and run down or broken things everywhere (ripped wallpaper, missing curtain rods, chipped sink, the list could go on) Great location and decent price for the neighborhood considering everything else was drastically more expensive. 

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Stephanie 
3 years ago

amazing location! scary elevators the elevators are very old and a little scary. when we arrived at 6pm, our room was not clean so we were upgraded for free. that was appreciated, but there was also an issue of being sent to the incorrect room first and then after going back to the desk, sent to the correct room. it was very stressful. the location was amazing. there was a window with a lot of the history available. the bar and food was great, and the staff was very friendly. 

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Shelby 
3 years ago

great place and great price. will stay again! the parking was pricey beautiful place, great location, beautiful view from room 

Martin's profile image
Martin 
3 years ago

Very Good 

Mateja's profile image
Mateja 
3 years ago

Wonderful 

Carnita's profile image
Carnita 
3 years ago

Good It was very overated needs to be updated The Location 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.