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The Edge Fitness Clubs
- Gyms
- Christiana, DE
About this business
Location details
2800 Fashion Center Blvd, Christiana, DE, 19702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I have never had such an awesome experience at a gym as I have had at this one! I love the gym so much I now go 5 days a week, when I signed up I said I could commit to 2-3 days a week. The staff is so friendly and willing to help. The trainers are AWESOME and will do anything they can to help you succeed. The cinema is a relaxing pace to the regular floor area but still offers a great workout. I don't have the membership to include the womans area but it's an awesome concept. Even the patrons that use this gym are friendly.... read more
Business response:
Thank you for the great review Heather! We appreciate you taking the time to share all of this positive feedback!
Nice gym neat and clean although it is new. I have seen one or two equipment machines broke or down which shouldn't happen with a NEW gym and when I had my body analysis they where out of ink and paper so I was unable to get a print out which I was looking forward to. With all the members they should have more then one massage chair for members and the controller is already broke so its really hard to see what your setting the chair for. Over all nice love the sauna and the movie room.
Business response:
Hello MG and thanks for the 4 star review and positive comments. We appreciate you noting where we lost that 5 star rating and will give these items proper attention.
Been a member for almost a week. There is so much to do at this club! Beautiful spin bikes. The energy is high. It's spacious, new and clean, but it won't stay clean and organized if the members don't pick up after themselves. I would also like to see management enforcing the rule prohibiting children in the workout areas--its dangerous. Plus, members have their coats and bags on the floor and benches -it's inconsiderate and presents a trip hazard. I'll update the review as time goes by. Worth checking out.
Business response:
Hi Nancy thank you for taking the time to share your feedback! You make very good points and we have already alerted our club management to address. Looking forward to seeing your 4 star review changed to 5 :-)
I love this atmosphere and environment. Although the women staff at this specific location are very rude and I find it to be the case almost ALL the time. Smh
Business response:
We are so sorry we missed your review.. We appreciate your feedback about our atmosphere. We sincerely apologize for the staff interactions you experienced and will address this immediately.
Extremely disappointed with the lack of service here. I've been a member since pre-pandemic, but they have zero loyalty to their customers. It took months of back-and-forth just to freeze my account for personal reasons. To make matters worse, they failed to honor a promotional rate they promised me because their staff took too long to process the paperwork. The communication is cold, inflexible, and dismissive. A complete lack of "customer" in their customer service.
Business response:
Hello Aman, we are disappointed to see your review. Please feel free to reach out to our member experience team directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns.
Dear Edge Fitness Management, I am writing to formally file a complaint regarding the unprofessional conduct I experienced at one of your facilities. On [September 27, 2025 approximately 12pm], I entered the gym and politely asked to use the restroom. I identified myself as working in law enforcement and explained I only needed restroom access. The employee, identified as K, responded that she did not care who I was. Her tone and behavior were dismissive and unprofessional. I explained that I wanted to file a complaint ab... read more
Business response:
Hello Yann, we do have to follow certain policies related to guests, for safety and liability reasons. However, we certainly do apologize for any negative experience. Our general manager, Michael, has already reached out to you directly to address all concerns and we are very pleased to hear that he was able to resolve to your satisfaction.
I find that the business model that Edge Fitness Club operates is nefarious and insidious. You have methods of application for a membership online without showing your would-be clientele a breakdown of their receipt until they have already been charged and had the contract signed. There is no mention of the "Processing Fee," which is an added cost of $19.50 to the already exorbitant $114.99 payment due to the $99 enrollment fee for the basic tier on top of the expected $15.99 monthly payment. Nor is there any mention of the... read more
Business response:
Hi Marcus, we're sorry we missed your review. We are sorry to hear your frustration. We do try to be very transparent, by detailing out all terms in your membership agreement, so that nothing will not come as a surprise to our members, as well as posting it publicly on our website: https://www.theedgefitnessclubs.com/support/how-do-i-cancel-my-membership We also do offer open ended, no contract, membership options for added flexibility. In addition, a copy is emailed automatically upon signing, with a grace period to allow ... read more
I'm not even sure where to start but overall, this place is no worth it at all. I went as a guest a couple times with a friend and convinced to open my own membership. I should have known what the experience would be just from sitting down with the associate who opened my contract. They had the most unwelcoming attitude and coldness to them. I know its a fact by now that this location specifically is overcrowded and not much you can do about that. However, the staffing issue can be corrected but never does. I tried to cancel... read more
Business response:
Hello Angel, we are disappointed to see your review. Please feel free to reach out to our member experience team directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns.
Too crowded and too many young people 20s. The huge ceiling fan makes it cold inside. I went to use my free pass and never got to use it since the entire time they wanted to sell me a member.
Business response:
We're sorry to hear about your experience. We strive to create a comfortable environment for all our guests. Your feedback regarding the crowd and temperature is noted and will be shared with our team. We apologize if our membership options were not communicated effectively. Thank you for your feedback.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4 star rating with 671 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 11:00 p.m.