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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Loved the atmosphere. I dont believe I was given their best effort. I was served lukewarm burnt biscuits and cold eggs.
Business response:
Your feedback is important to us, and we truly appreciate you taking the time to share your experience. We sincerely apologize for the disappointing meal you had at The Fountain Room, particularly the lukewarm burnt biscuits and cold eggs. This is not the level of quality we strive to provide our guests. Please feel free to reach out to our management team to discuss this further. Blake@clancyshospitalitycom
Our server was Max and he was excellent! He was informative and attentive. He took care to explain the menu & make suggestions. We appreciate how he made everything special for my birthday celebration!
Business response:
Your review is appreciated! We are thrilled to hear that Max provided excellent service during your birthday celebration at The Fountain Room. Thank you for sharing your experience!
Made a reservation for Mother's Day Brunch a month in advance and all confirmations were completed. On our way to the restaurant, I received a message that our reservation had been moved up by 15 minutes. So how does that work, another party came in without a reservation and we got bumped? When we arrived, we were seated upstairs. The brunch is downstairs. So we had to walk up and down the stairs throughout our meal to get some very mediocre brunch food.
Business response:
We sincerely apologize for the inconvenience you experienced during brunch. We understand how frustrating it must have been to have your reservation time changed and to be seated away from the main brunch area. This is not the level of service we strive to provide. We would greatly appreciate the opportunity to discuss your experience in more detail and address your concerns. Please feel free to contact me at blake@clancyshospitalitycom at your earliest convenience. - Blake, Owner
We love coming to the Fountain Room. This time was part of our first wedding anniversary and the staff helped make us feel special and comfortable.
Business response:
Thanks for choosing The Fountain Room to celebrate your first wedding anniversary. We're grateful for your kind words and thrilled to hear that our staff made your visit special and comfortable.
Katherine was wonderful, and knowledgeable about the menu! Atmosphere was 10/10, cool decor, love the big windows, and the food was fantastic. Great vibes all around, will definitely be back 😁
Business response:
We greatly appreciate your positive feedback on Katherine's service, the atmosphere, decor, and food at The Fountain Room. Looking forward to welcoming you back soon!
For our second time in a row our server was Kat — lucky for us. She is delightful, knowledgeable, and quick. On this occasion we were at The Fountain Room for their Mother’s Day buffet brunch, which we were informed is one of only two days each year they serve a buffet. The food was first rate—all high quality. It’s a bit expensive but very well done and we recommend it.
Business response:
We are absolutely thrilled to hear that you enjoyed your Mother's Day brunch at The Fountain Room. Thank you for your kind words about our server Kat and the high-quality food. Your positive experience is our top priority.
Enjoyed Mother’s Day sunday brunch. Food choices were good. Server Catherine was excellent and helped make the overall experience very good.
Business response:
We're honored to hear you enjoyed our Mother's Day brunch. Thank you for sharing your experience with us.
Summary- food was delicious, but cold. Food was cooked to perfection but cold by the time it got to us. Service was top notch once they figured out who our server was. First time dining at the Fountain Room. Lovely restaurant, I liked the ambiance. We had a reservation, so were seated quickly with a window seat. I think there was confusion or lack of staff bc we waited for a very long time before we were served water and greeted by our server. A woman finally came and said she was helping out with drink order but then said s... read more
Business response:
We're pleased to hear that you enjoyed the food at The Fountain Room. It's unfortunate to hear that the dishes were served cold. Thank you for sharing your experience.
Super- great service, ambiance and fantastic food. From the hostess to the server everyone made us feel welcomed and provided us a memorable night out. Save room for the Grasshopper pie and Mousse cake. ⭐️⭐️⭐️⭐️⭐️
Business response:
We are ecstatic to hear that you had a fantastic experience at The Fountain Room! Your feedback is appreciated.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,470 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.